About Veterans' Affairs New Zealand
Who are we?
Veterans' Affairs New Zealand is a fully operational unit of the New Zealand Defence Force. Veterans' Affairs New Zealand is headed by a General Manager, who is also the Secretary for War Pensions, a statutory position responsible for the administration of the War Pensions Act 1954.
Our Mission
Veterans' Affairs New Zealand exists to meet government's obligation to veterans through the provision of policy advice to the government and service delivery to the veteran community.
Our Vision
To provide a professional service that recognizes the diversity of the veteran community.
Our Core Values
The core values that underpin Veterans' Affairs New Zealand service delivery and relationship management are:
- Consistency and Accuracy
The service and advice provided by Veterans' Affairs New Zealand will be consistent, accurate, and in line with government's stated direction. - Objectivity
Veterans' Affairs New Zealand will approach all issues objectively, free of value judgments and preconceptions. - Empathy/Dignity
Veterans' Affairs New Zealand values and respects the needs of, and contribution made by, the veteran community.
What do we do?
The work of Veterans' Affairs New Zealand (VANZ) covers four main areas:
- The provision of policy advice on, and administration of, a wide range of issues relating to veterans' entitlements, care and recognition.
- The coordination of commemorative activities.
- The management of the government's relationship with veterans and their representative organisations.
- The provision of ex-service memorials and maintenance of 183 Services Cemeteries throughout New Zealand.
How can you contact us?
Enquiries regarding the services and support provided by Veterans' Affairs New Zealand should be made to:
Veterans' Affairs New Zealand
PO Box 5146
Wellington 6145
workFreephone (NZ): 0800 483 8372 (0800 4 VETERAN) or from overseas 64 4 495 2070 (international toll charges will apply)
fax Facsimile: (04) 495 2080
Email: veterans@xtra.co.nz