Home Help—Veterans' Independence Programme
Home Help may be able to support you at home with normal household chores.
You may be able to get this if you:
- have Qualifying Service, and
- are assessed as needing it to stay independent in your home.
The maximum amount of help for household chores is 2 hours a week. This support may be increased in exceptional circumstances.
Household chores may include:
- Cleaning kitchen surfaces
- bathroom and toilet cleaning including ensuite
- mopping floors
- tidying
- vacuuming and dusting
- interior window washing (to a maximum height of two metres, using a small step ladder or chair)
We partner with Paramount Services to deliver home help to you.
This support is provided as part of the Veterans' Independence Programme (VIP).
After you apply we'll:
- contact you to confirm we've received your application
- start the decision-making process
- keep you informed on the status of your application.
If we need more information, we'll get in touch with you.
If you receive Home Help through VIP, you can contact the provider (Paramount) directly.
Contact:
- visit the Paramount Services website(external link)
- phone Paramount Servies at 0800 253 255.
Contact us for more information
We strive to be transparent. If you want to know how this entitlement is administered you can read the policy.