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Stay safe from scams — Tips from Own Your Online website

Stay safe from scams — Tips from Own Your Online website

Own Your Online is part of the New Zealand government's work to raise understanding of cyber security issues.

Find out how you can get help if you’ve been affected by an online scam or incident, why being safe online is so important, and how you can stay secure online.

Own Your Online homepage(external link)

Use the online security assessment tool

Answer a few questions about your online security behaviour and habits to get a customised action plan to help you become more secure online.

Take the online security assessment on Own Your Online(external link)

Top tips for security

  • Back up your data
  • Update apps and software regularly
  • Use different passwords on everything
  • Turn on two-factor authentication
  • Be creative with account recovery questions
  • Take care on public WiFi networks
  • Install antivirus software and scan for viruses regularly
  • Be smart about social media
  • Check who you're giving information to
  • Check your bank statements
  • Get a credit check

More information about how to apply these tips on On Your Online(external link)

View the top tips as an image(external link)

Stay safe when dealing with Veterans' Affairs

Our website

On our website, the information you provide via user-submitted forms on our website is protected by AES-256 encryption. Check Your Eligibility, Register with Veterans' Affairs and other forms have this protection.

An exception to this is our Contact Us form, where instead of saving and encrypting data on our website, the information is sent directly to us via email. 

Our call centre

We may call you for matters relating to your entitlements or services. 

If you receive a call from someone claiming to be us but you aren't sure, you can hang up and call us at our contact number.

Contact us

Common risks and threats

There are 21 common online risks and threats that affect people every day. More than you expected? Learn about these threats so that you're prepared.

Learn more about online risks and threats on Own Your Online(external link)

Busting myths about online security

There's a lot of information out there about online security, but what's true and what's not? There are seven common myths:

  • It won’t happen to me
  • Phishing is the only thing to worry about
  • You just need good antivirus software to keep you safe
  • No one will be able to guess your password
  • You’ll know if your computer is infected
  • It costs a lot to be secure online
  • Someone else will take care of things for you

Learn the facts behind these myths on Own Your Online(external link)

Date

15 May 2025