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We'll be closed on Friday 18 April and Monday 21 April for Easter. Payments are not affected. More information

Get support

The support you may be able to get depends on your circumstances.

Currently serving
While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.

Ex-serving
We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.

Family and whānau
How we can support you, your family and whānau.

Non-military personnel
Non-military personnel can have Qualifying Operational Service in certain circumstances.

A-Z list of services and entitlements
View all of the services and entitlements available to qualifying veterans and their family and whānau.
Remembrance

We're proud to honour the service of the veteran community.

Services Cemeteries and plaques and headstones
We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.

Commemorative funding
There are two types of financial contributions available from the Commemorative Fund.

Medals and service records
The NZ Defence Force's Personnel Archives and Medals team administer medals and hold most New Zealand military service records.

When someone dies
We may be able to provide support when someone who had Qualifying Service dies.

Your family's military history
Learning more about your family's military history is a great way to honour their service.

Certificate of Appreciation and Veterans' Pins
The Certificate of Appreciation and Veteran's Pin recognise operational service.

NZ Post Stamps
This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
Eligibility

To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.

Check your eligibility
Check the support, services, or entitlements you may be able to get from us.

Qualifying Service
To get support from us you — or certain family members — need to have Qualifying Service.

Living outside NZ
You can still get support from us even if you live outside NZ.

Eligibility criteria for family and dependants
You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.

Veterans of foreign militaries
Veterans' Affairs New Zealand was established to support New Zealand veterans.
For clients

We put veterans and our clients at the heart of everything we do.
If you have a question at any stage, please contact us — we're here to help.

How we'll work with you
We'll work with you to help you get the best support available.

Your treatment card
Your treatment card helps you get no-cost treatment and medication for your approved conditions.

Your rights and responsibilities
We want to make sure you have the best possible experience when you deal with us.

Payments
Information on payment rates and dates.

How we make decisions
We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.

Living outside NZ
You can still get support from us even if you live outside NZ.

Other benefits
You may be able to access a range of discounts and benefits. Not only that, your family may get access too.

Information about claims
Information on processing times, how to make a claim, and what happens next.
For providers

Information for providers of services to Veterans' Affairs and our clients.

Treatment cards and letters
To help you identify our clients, we issue treatment cards and letters.

Invoicing us
How to invoice us to ensure we pay you quickly and correctly.

Treating our clients
Information for healthcare professionals providing treatment to our clients.

Councils and local authorities
Guidance for councils and local authorities relating to services cemeteries and memorials

Forms
Forms for our clients, family and whānau, and our providers.

Audiologists
Schedules of fees, invoicing and application instructions, and information for treating hearing needs.

How military service affects the health of veterans
Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.

Check Your Eligibility

Get support

Back

Get support
The support you may be able to get depends on your circumstances.
Currently serving Ex-serving Family and whānau Non-military personnel A-Z list of services and entitlements
Remembrance

Back

Remembrance
We're proud to honour the service of the veteran community.
Services Cemeteries and plaques and headstones Commemorative funding Medals and service records When someone dies Your family's military history Certificate of Appreciation and Veterans' Pins NZ Post Stamps
Eligibility

Back

Eligibility
To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
Check your eligibility Qualifying Service Living outside NZ Eligibility criteria for family and dependants Veterans of foreign militaries
For clients

Back

For clients
We put veterans and our clients at the heart of everything we do.
If you have a question at any stage, please contact us — we're here to help.

How we'll work with you Your treatment card Your rights and responsibilities Payments How we make decisions Living outside NZ Other benefits Information about claims
For providers

Back

For providers
Information for providers of services to Veterans' Affairs and our clients.
Treatment cards and letters Invoicing us Treating our clients Councils and local authorities Forms Audiologists How military service affects the health of veterans

Check Your Eligibility

Three men in army uniforms walking through a large auditorium and smiling

Join us at the Dunedin/Southland Veterans' Forum

This free event is an opportunity for New Zealand veterans, their families and whānau to connect with veteran support organisations and other veterans

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Sign up to our online newsletter

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We'll be closed for Easter

Have you deployed overseas with New Zealand's military?

Depending where and when you may be eligible for support from us — either now, or in the future. It's worth checking.

Check your eligibility now

Processing times for claims

Clients are experiencing long wait times. Learn why this is happening and what you can do to reduce your wait time.

Learn more

How to make a claim

If you are a veteran with qualifying service, there are a number of ways that you can claim for support.

Learn more

What to expect after you have made a claim

After you have sent us your claim, here are the steps we take to process the claim.

Learn more

Application forms

Forms for our clients, family and whānau, and our providers.

Find a form

Latest news

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We'll be closed on April 25 for Anzac Day

15 April 2025

Closure

We'll be closed for Easter on 18 and 21 April

14 April 2025

Closure

Upcoming events

See all

Uniformed men at Christchurch forum

Dunedin/Southland Veterans' Forum

01 May 2025

Veterans' Forum 1

Case Management Clinic | Ranfurly Veterans' Centre, Auckland

20 May 2025

Currently Serving

Support for you while you're still serving in the NZ Defence Force.

Get support

Ex-serving

Support for you once your full-time service has finished.

Get support

Family and whānau

How we can support family and whānau.

Get support

Non-military personnel

Non-military personnel can have QOS in certain circumstances.

Get support