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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
Need urgent help now?
Need urgent help now?
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Read the latest edition of our magazine
Want to learn about what's new in the veteran community? Read the VA Magazine for the latest updates, veteran stories, and experiences.
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Learn about our claims process
Person checking their eligibility on the VA website
Check your eligibility — it's easy!

Processing times for claims

Clients are experiencing long wait times. Learn why this is happening and what you can do to reduce your wait time.

Learn more

How to make a claim

If you are a veteran with qualifying service, there are a number of ways that you can claim for support.

Learn more

What to expect after you have made a claim

After you have sent us your claim, here are the steps we take to process the claim.

Learn more

Latest news

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Te Arataki Mental Health Framework moves ahead
20 September 2023
VA Magazine Story
Veterans' Forum 1
Forums 2023 — Our outreach programmes
20 September 2023
News about events

Upcoming events

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Veterans' Affairs staff discussing a topic
26 Sep
VA case management clinic
26 September 2023
Auckland
Veterans' Affairs staff discussing a topic
31 Oct
VA case management clinic
31 October 2023
Auckland

Currently Serving

Support for you while you're still serving in the NZ Defence Force.

Get support

Ex-serving

Support for you once your full-time service has finished.

Get support

Family and whānau

How we can support family and whānau.

Get support

Non-military personnel

Non-military personnel can have QOS in certain circumstances.

Get support

Have you deployed overseas with New Zealand's military?

Depending where and when you may be eligible for support from us — either now, or in the future. It's worth checking.

Check your eligibility now

Did you serve in Viet Nam?

Let us know you're a Viet Nam veteran
Mental Health Framework cover no text wide

The Veteran, Family and Whānau Mental Health and Wellbeing Policy Framework

This framework gives guidance on how to improve the wellbeing of military veterans, their families and whānau.

Learn more about this policy framework
Current soldier talking with retired veteran

Ex-serving

We can provide you with health, rehabilitation and financial support if you have a condition related to your service.

Information for ex-serving veterans