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Holiday closures for VIP service providers

Holiday closures for VIP service providers

Some of our VIP service providers will be taking a break or working with limited staff over the Christmas and New Year period. If you need to contact one of the providers over this time, please call them on one of the numbers below.

Service provider Affected period Contact
ADT
  • Medical alarms and monitoring centres are unaffected. These will continue to operate 24/7 — 365 days a year.
  • Operations team working with limited staff between Christmas and New Year.
  • Closed on public holidays
0800 111 238
Crewcut
  • No services on public holidays.

Between Christmas and New Year:

  • Services operate as normal (expect public holidays)
  • Main office working with limited staff.
0800 838 3726
Foot Mechanics
  • No services on public holidays.
  • Some podiatrists will be on annual leave and will not have appointments.
veterans@footmechanics.com
Paramount

Between Christmas and New Year:

  • No services provided.
  • Customer service team is available. 
0800 253 255
Chemwash

Between 23 December 2025 to 7 January 2026:

  • No services provided.
  • No customer service available. 
0508 838 372 (before 23 December and after 7 January)