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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    Entitlements, services, and support
    Eligibility for these entitlements, services, and support will depend on your own circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
    Te reo Māori
    Read some of our key pages in te reo Māori.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.
    Transition Health Check
    A post-release health assessment for veterans.
    We will be using ProCare to reimburse treatment costs in 2026
    We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.

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  • What does a Decisions Officer do?

    Hayden O'Brien Team Leader, Decisions Hayden O'Brien is a Decision Team Leader leading seven Decisions Officers. During his time at Veterans' Affairs, he has made more than 4,000 decisions. But what...

  • ​When someone dies

    Te Hokinga ā Wairua End of Life Service provides tailored information about what to do — and services that might be available to you — following the death of a loved one. Te Hokinga ā Wairua End of...

  • Service records

    You can access: your own service records if you are — or have been — a member of the NZ Defence Force the records of someone who’s deceased if you’re eligible. If you would like the service...

  • Veteran's Pension and other payment rates increase on 1 April

    Our payment rates increase slightly every year, in line with inflation and other factors.  Some rate changes happen on 1 April, and the rest change on 1 July.  On 1 April 2025 , the...

  • Some payment rates have increased from 1 April

    Our payment rates increase slightly every year, in line with inflation and other factors.  Some rate changes happen on 1 April, and the rest change on 1 July.  On 1 April 2023, the...

  • New rates from 1 April 2019

    From 1 April 2019 new rates, adjusted for Consumers Price Index (CPI) inflation, come into effect for: Battery Allowance Children's Bursary Children's Pension Dependant's Pension Disablement...

  • 100 Years of Poppy Day

    In 1915 Lieutenant-Colonel John McCrae, a Canadian medical officer, conducted the funeral service of a friend who had died in the Second Battle of Ypres. Close by poppies blew in the breeze, a symbol...

  • New rates from 1 April 2020

    From 1 April 2020 new rates come into effect for: Battery Allowance Children's Bursary Children's Pension Dependant's Pension Disablement Pension Funeral Expenses Grandparented War Pensions and...

  • If you die

    NZ Defence Force supports The NZ Defence Force has a specially trained team to offer help and support to families if a member dies in service or experiences a serious injury. Casualty support...

  • Determine if someone qualifies for burial in a services cemetery

    Councils are responsible for determining if a veteran — or their spouse or partner — qualifies for burial in a services cemetery. There are two steps to determine eligibility: Get a statement of...