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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    Entitlements, services, and support
    Eligibility for these entitlements, services, and support will depend on your own circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
    Te reo Māori
    Read some of our key pages in te reo Māori.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.
    Transition Health Check
    A post-release health assessment for veterans.
    We will be using ProCare to reimburse treatment costs in 2026
    We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.

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  • Need urgent help now?

    If you live in NZ If this is an emergency Call  111  if you — or someone you know — are in immediate danger. If you need to talk If you or someone else is not in immediate danger — but...

  • Change to the list of Statements of Principles, June 2021

    On 10 June 2021 changes were made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness, or death is...

  • Update on the RNZRSA COVID-19 fund

    The Royal New Zealand Returned and Services’ Association (RNZRSA) received a Government grant of $2 million in September 2020. Due to the large number of applications, RNZRSA are now only accepting...

  • Discretionary Veterans' Independence Programme (VIP) Services

    Who can get this The Discretionary Veterans' Independence Programme (VIP) Services are available to veterans: that  do have qualifying service who  do not have a service-related illness who...

  • Travel Allowance

    Who can get this To get Travel Allowance, you must be on one of these permanently or for 3 continuous years: War Disablement Pension with your impairment being at least 100% Disablement Pension for...

  • New rates from 1 April 2018

    From 1 April 2018 new rates—adjusted for Consumers Price Index (CPI) inflation—come into effect for: Grandparented entitlements from the War Pensions Act 1954 Scheme One entitlements Entitlements...

  • The Veterans’ Entitlements Appeal Board Decision in the case of Tā Harawira Gardiner

    The Veterans’ Entitlements Appeal Board (the VEAB) has issued its decision on an appeal that it has been considering on a claim made by the late Tā Harawira Gardiner. Read the Veterans’ Entitlement...

  • Family pensions payment rates

    Weekly payment Pensions paid to family members are calculated as a weekly financial support and paid: every two weeks within NZ, or every four weeks outside of NZ. There are pensions for surviving...

  • Christmas/New Year holiday information

    Office closure Our office will be closed over the Christmas and New Year period. Our enquiry line will: close at 12pm on Tuesday 24 December 2019. reopen at 8am on Monday 6 January 2020. There are a...

  • Changes to the list of Statements of Principles, 28 September 2020

    On 22 and 28 September 2020 changes were made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness...