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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    Entitlements, services, and support
    Eligibility for these entitlements, services, and support will depend on your own circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
    Te reo Māori
    Read some of our key pages in te reo Māori.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.
    Transition Health Check
    A post-release health assessment for veterans.
    We will be using ProCare to reimburse treatment costs in 2026
    We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.

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  • Australian Outreach Clinics, 22 – 26 June

    We’re travelling to Australia to meet Kiwi veterans—come and see us in Perth (22 June), Gold Coast (24 June) and Sydney (26 June). It’s a chance to catch up with the Veterans' Affairs team and check...

  • Personal Profile: Danny Nelson — Support Services Manager — RNZRSA

    This article was originally published as a segment in VA News.  Read the full edition of VA News Summer 2021 (external link) It wasn’t an auspicious start to my military career. It began when I...

  • Your wish list for your retirement can come true — it just needs some planning

    “The financial experts can help you take care of things and give you the time to focus on things that are important to you.” Derrick McMillan, Chief of Staff, Defence Health Directorate, HQ NZDF in...

  • Reaching Out

    The following is a personal experience written by Gregg Nathan.  Name: Gregg Nathan  Service: New Zealand Army — Infantry and Engineers (20+ years)  One year ago, I was in so much pain...

  • I recovered from PTSD — Brian Kennerley

    The following article was written by veteran of Cambodia, Brian Kennerley My name is Brian Kennerley. I am a 56-year-old veteran currently being supported by Veterans’ Affairs for Post-traumatic...

  • Desert Road

    In 2024, a group of veterans got together to play music and inspire veterans and they became “Desert Road”. Roddy floated the idea of a veterans band to fellow veterans Tama and Vance in mid- 2024....

  • Making health and wellbeing a priority

    Sean Simpson, New Zealand Army - Infantry (6 years) Since leaving NZDF, I’ve had to work on my health and wellbeing. Veterans’ Affairs has supported me for a number of years, and helping me stay...

  • Our people, your Veterans’ Affairs—Alma Shaw

    VA News sat down to talk with Alma Shaw, a Policy Advisor here at Veterans’ Affairs. Can you describe a typical day at VA? Much of my work is demand driven. My official title is ‘Policy...

  • Support for a New Zealand Veteran in Australia

    The following is a personal experience written by Rob Hitchings  After joining the New Zealand Army in 1977, I enjoyed a diverse and rewarding 34 year military career. Following my studies at...

  • Conclusively presumed conditions

    Whether we automatically accept the condition depends on: when and where you served, and what the condition is. There are four types of service that have conditions covered by a Presumptive...