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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    Entitlements, services, and support
    Eligibility for these entitlements, services, and support will depend on your own circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
    Te reo Māori
    Read some of our key pages in te reo Māori.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.
    Transition Health Check
    A post-release health assessment for veterans.
    We will be using ProCare to reimburse treatment costs in 2026
    We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.

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  • Check your eligibility

    How to check your eligibility We'll ask you some questions about your service. Based on your answers, we'll tell you: if you're eligible to register for support from us what type of support you could...

  • Paramount Services comes on board as new cleaning service

    From 31 August service provider Paramount Services has been engaged by Veteran’s Affairs to provide interior house cleaning for veterans as part of the VIP Services programme. Galvin and Suzanne...

  • VA helps team put best foot forward

    Veterans' Affairs New Zealand got behind the New Zealand Defence Force's Invictus Games team in perhaps the most practical way possible; they supplied the team's shoes.  Head of Veterans'...

  • Payment date for Vietnam veteran ex gratia payments — 22 February

    On 30 November 2021, it was announced that two new conditions have been added to the list of Prescribed Conditions eligible for an ex gratia payment under the 2006 Memorandum of Understanding (MOU)....

  • Lives lost during pandemic more than 100 years ago honoured by NZDF

    When members of the Canterbury Mounted Rifles returned to Gallipoli in 1918 to recover and bury their dead, they faced a new enemy in the form of influenza. More than 104 years on and in the shadow...

  • Saving her team and their families — Dr Ellen Nelson

    Dr Ellen Nelson and her team spent 10 months to get her former Afghan team members and their families out of Afghanistan after the country had fallen. Ellen joined the New Zealand Army in 2003 as an...

  • The legacy of Tā (Bom) Gillies

    Tā Robert Nairn Gillies, affectionately known as Bom Gillies, was the last surviving member of the 28th (Maori) Battalion. He passed away surrounded by whānau on 7 November. Tā Bom Gillies was born...

  • Sharon's corner — July 2019

    VA News sat down with Sharon Cavanagh, Manager of Veterans' Services, to talk about what has been happening at Veterans' Affairs over the last three months. Sharon Cavanagh, Manager of Veterans'...

  • Payment dates

    View or print the payment dates as a PDF [PDF, 536 KB] 2025 payment dates Month Payment dates within NZ Payment dates outside of NZ December Tuesday 2 Tuesday 16 Tuesday 30 Tuesday 2 Tuesday 30...

  • Te Arataki: Social Wellbeing Agency analysis of our veteran population

    The Social Wellbeing Agency carried out an analysis of the veteran population using data from the Statistics New Zealand Integrated Data Infrastructure. Their work has come about from their...