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Payment delay for clients with Australian bank accounts

Updated 2.15pm, Tuesday 25 June 2019 We are aware of an issue with our payment system. The issue has caused clients, who receive payments from us into an Australian bank account, to not be paid...

Other aids and appliances—Social Rehabilitation

Who can get this You may be able to get this if: you have Qualifying Service, and your condition is related to your Qualifying Service Qualifying Service explained You may also be able to get...

Change to the list of Statements of Principles, July 2021

On 23 July 2021 a change was made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death is...

Cancellation of our Auckland case management clinics

Following recent government guidance about social distancing, we have decided to cancel all upcoming Auckland case management clinics until further notice. If you have made an appointment for the...

Changes to the list of Statements of Principles, December 2019

On 10 December 2019 a change was made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death...

Changes to the list of Statements of Principles, July 2019

On 31 July 2019 changes were made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death is...

Privacy, terms of use, and copyright

Your privacy is important to us We value the privacy of information that we receive. We follow best practices to comply with the Privacy Act 2020. Read more about the Privacy Act 2020 (external link)...

How we make decisions

We make decisions based on the information you: give us allow us to access. Sometimes we may need to confirm this information with others. We do this by checking service records or information held...