We'll cover the cost of providing you with an aid or appliance that supports your rehabilitation.
We don't provide artificial implants unless they are implanted as part of a surgical procedure approved by us.
Replacement of an aid
Wear and tear
We'll replace the aid if it no longer works or fits because of age or condition.
Loss, neglect or theft
We won’t usually replace or repair an item after loss, theft, neglect or misuse. You should get insurance to cover your aids.
We don’t cover loss or damage during overseas travel. Get travel insurance for taking the item outside the country you live in.