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Eligibility
To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.Check your eligibilityCheck the support, services, or entitlements you may be able to get from us.Qualifying ServiceTo get support from us you — or certain family members — need to have Qualifying Service.Living outside NZYou can still get support from us even if you live outside NZ.Eligibility criteria for family and dependantsYou may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.Veterans of foreign militariesVeterans' Affairs New Zealand was established to support New Zealand veterans.
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Get support
The support you may be able to get depends on your circumstances.Currently servingWhile serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.Ex-servingWe can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.Family and whānauHow we can support you, your family and whānau.Non-military personnelNon-military personnel can have Qualifying Operational Service in certain circumstances.Entitlements, services, and supportEligibility for these entitlements, services, and support will depend on your own circumstances.
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For clients
We put veterans and our clients at the heart of everything we do.
If you have a question at any stage, please contact us — we're here to help.
How we'll work with youWe'll work with you to help you get the best support available.Your treatment cardYour treatment card helps you get no-cost treatment and medication for your approved conditions.Your rights and responsibilitiesWe want to make sure you have the best possible experience when you deal with us.PaymentsInformation on payment rates and dates.How we make decisionsWe use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.Living outside NZYou can still get support from us even if you live outside NZ.Other benefitsYou may be able to access a range of discounts and benefits. Not only that, your family may get access too.Information about claimsInformation on processing times, how to make a claim, and what happens next.Te reo MāoriRead some of our key pages in te reo Māori. -
For providers
Information for providers of services to Veterans' Affairs and our clients.Treatment cards and lettersTo help you identify our clients, we issue treatment cards and letters.Invoicing usHow to invoice us to ensure we pay you quickly and correctly.Treating our clientsInformation for healthcare professionals providing treatment to our clients.Councils and local authoritiesGuidance for councils and local authorities relating to services cemeteries and memorialsFormsForms for our clients, family and whānau, and our providers.AudiologistsSchedules of fees, invoicing and application instructions, and information for treating hearing needs.How military service affects the health of veteransVeterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.Transition Health CheckA post-release health assessment for veterans.We will be using ProCare to reimburse treatment costs in 2026We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.
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About Veterans' Affairs
We support those with Qualifying Service to be well at home, at work, and in their communities.Our peopleMeet our Minister, leadership, and the teams that make up Veterans' Affairs.Our workOur aim is that all those with Qualifying Service are well at home, at work, and in their communities.Our partners and the veteran sectorWe work with other organisations to support veterans and their family and whānau. We also support a number of independent boards and panels that advise on veteran matters, assist with regulation, and hear appeals.Our documents and publicationsView our corporate documents, including Briefings to the Incoming Minister, annual reports, research, and application forms.Work at Veterans' AffairsWant to be a part of our team?Our tewhatewha Māori design (Tohu)To honour our Māori veterans and our korero with them, Veterans’ Affairs has created a tewhatewha-inspired design.
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Eligibility
EligibilityTo be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.Check your eligibility Qualifying Service Living outside NZ Eligibility criteria for family and dependants Veterans of foreign militaries
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Get support
Get supportThe support you may be able to get depends on your circumstances.Currently serving Ex-serving Family and whānau Non-military personnel Entitlements, services, and support
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For clients
For clientsWe put veterans and our clients at the heart of everything we do.How we'll work with you Your treatment card Your rights and responsibilities Payments How we make decisions Living outside NZ Other benefits Information about claims Te reo Māori
If you have a question at any stage, please contact us — we're here to help.
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For providers
For providersInformation for providers of services to Veterans' Affairs and our clients.Treatment cards and letters Invoicing us Treating our clients Councils and local authorities Forms Audiologists How military service affects the health of veterans Transition Health Check We will be using ProCare to reimburse treatment costs in 2026
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About Veterans' Affairs
About Veterans' AffairsWe support those with Qualifying Service to be well at home, at work, and in their communities.Our history Our people Our work Our work programmes Our partners and the veteran sector Our documents and publications Work at Veterans' Affairs Satisfaction surveys Our tewhatewha Māori design (Tohu)
Long-standing RSA member reflects on 102 years
Douglas Reid is a long-standing member of the Avondale RSA and visits it every week.
Recently, Avondale RSA, along with the Ranfurly Veterans Hospital, arranged a small private morning tea to celebrate Doug's 102nd birthday. Doug is one of the few remaining WWII veterans.
When asked if he had received a birthday card from King Charles, he responded, "No, but I do have one from his Mum."
Doug joined the NZ Army in 1941 as a young 19-year-old. He deployed to the Middle East in 1943 to join the 27th Machine-Gun Battalion and relocated as part of the Battalion to Italy, where he was later wounded in action at Monte Cassino.
He was released from the NZ Army in 1946 as part of the demobilisation process.
Doug has connected with 2/1 RNZIR, the custodians of the 27th Machine-Gun Battalion history. They are keen to maintain a dialogue with Doug as one of the last living members of the unit.
In early 2023, after many years of living independently in his own home, Doug became a resident at Ranfurly Veterans Hospital. Ranfurly Veterans' Trust and RSA District Support Advisor Bob Derwin help him navigate support from Veterans' Affairs.
Ranfurly Veterans' Trust(external link)
RSA District Support Managers(external link)
Veterans' Affairs provides funding for commemorations
With support from Veterans' Affairs and NZDF, Doug returned to Cassino in 2014 as one of the veterans of the New Zealand contingent that observed the commemoration of the 70th anniversary of the Battles of Monte Cassino.
If you have Qualifying Operational Service, you may be eligible for a Commemorative Travel Contribution.
You can apply for up to $2,500 for costs related to travel to return to an area related to your Qualifying Operational Service.
Date
20 May 2024