The support you may be able to get depends on your circumstances.Currently servingWhile serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.Ex-servingWe can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.Family and whānauHow we can support you, your family and whānau.Non-military personnelNon-military personnel can have Qualifying Operational Service in certain circumstances.
We're proud to honour the service of the veteran community.Services Cemeteries and plaques and headstonesWe help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.Commemorative fundingThere are two types of financial contributions available from the Commemorative Fund.Medals and service recordsThe NZ Defence Force's Personnel Archives and Medals team administer medals and hold most New Zealand military service records.When someone diesWe may be able to provide support when someone who had Qualifying Service dies.Your family's military historyLearning more about your family's military history is a great way to honour their service.Certificate of Appreciation and Veterans' PinsThe Certificate of Appreciation and Veteran's Pin recognise operational service.
To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.Check your eligibilityCheck the support, services, or entitlements you may be able to get from us.Qualifying ServiceTo get support from us you — or certain family members — need to have Qualifying Service.Living outside NZYou can still get support from us even if you live outside NZ.Eligibility criteria for family and dependantsYou may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.Veterans of foreign militariesVeterans' Affairs New Zealand was established to support New Zealand veterans.
We put veterans and our clients at the heart of everything we do.
If you have a question at any stage, please contact us — we're here to help.
How we'll work with youWe'll work with you to help you get the best support available.Your treatment cardYour treatment card helps you get no-cost treatment and medication for your approved conditions.Your rights and responsibilitiesWe want to make sure you have the best possible experience when you deal with us.PaymentsInformation on payment rates and dates.How we make decisionsWe use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.Living outside NZYou can still get support from us even if you live outside NZ.Other benefitsYou may be able to access a range of discounts and benefits. Not only that, your family may get access too.Information about claimsInformation on processing times, how to make a claim, and what happens next.
Information for providers of services to Veterans' Affairs and our clients.Treatment cards and lettersTo help you identify our clients, we issue treatment cards and letters.Invoicing usHow to invoice us to ensure we pay you quickly and correctly.Treating our clientsInformation for healthcare professionals providing treatment to our clients.Councils and local authoritiesGuidance for councils and local authorities relating to services cemeteries and memorialsFormsForms for our clients, family and whānau, and our providers.AudiologistsSchedules of fees, invoicing and application instructions, and information for treating hearing needs.
From the Head of Veterans' Affairs—Winter 2018
Tēnā koutou katoa
It has certainly been an eventful start to 2018. In my last message, I mentioned that we would be conducting our annual client survey. This was rolled out by an independent provider at the end of April and I would like to thank everyone who completed the survey. Your feedback is important to us. I have read all your comments and will be using the information to improve our services to you.
In May, Hon Ron Mark, Minister for Veterans, launched the first Veteran Rehabilitation Strategy. This is a major initiative for providing rehabilitative support. It makes available to those who have been injured or become ill because of their service to New Zealand, modern, targeted and high quality rehabilitation. A plan of action has been developed covering the next two years and this will sit alongside the strategy. We have a clear aim and we want to ensure that our New Zealand veterans get the best rehabilitative support available.
Also in May, I was honoured to attend the repatriation ceremony at RNZAF Base Ohakea, to welcome home three of our Service personnel who lost their lives abroad in Fiji and American Samoa. Flight Lieutenant George Thomas Beban MBE, Engineering Mechanic 1st Class Russell James Craig More and Leading Aircraftsman Ralph Henry Scott, had been buried where they served. The repatriation ceremony was extremely moving for all who attended and none more so, than for the whānau and loved ones of those who have made the final journey home.
Ka maumahara tonu tātou ki a rātou
We will remember them