The support you may be able to get depends on your circumstances.Currently servingWhile serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.Ex-servingWe can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.Family and whānauHow we can support you, your family and whānau.Non-military personnelNon-military personnel can have Qualifying Operational Service in certain circumstances.
We're proud to honour the service of the veteran community.Services Cemeteries and plaques and headstonesWe help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.Commemorative fundingThere are two types of financial contributions available from the Commemorative Fund.Medals and service recordsThe NZ Defence Force's Personnel Archives and Medals team administer medals and hold most New Zealand military service records.When someone diesWe may be able to provide support when someone who had Qualifying Service dies.Your family's military historyLearning more about your family's military history is a great way to honour their service.Certificate of Appreciation and Veterans' PinsThe Certificate of Appreciation and Veteran's Pin recognise operational service.
To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.Check your eligibilityCheck the support, services, or entitlements you may be able to get from us.Qualifying ServiceTo get support from us you — or certain family members — need to have Qualifying Service.Living outside NZYou can still get support from us even if you live outside NZ.Eligibility criteria for family and dependantsYou may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.Veterans of foreign militariesVeterans' Affairs New Zealand was established to support New Zealand veterans.
We put veterans and our clients at the heart of everything we do.
If you have a question at any stage, please contact us — we're here to help.
How we'll work with youWe'll work with you to help you get the best support available.Your treatment cardYour treatment card helps you get no-cost treatment and medication for your approved conditions.Your rights and responsibilitiesWe want to make sure you have the best possible experience when you deal with us.PaymentsInformation on payment rates and dates.How we make decisionsWe use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.Living outside NZYou can still get support from us even if you live outside NZ.Other benefitsYou may be able to access a range of discounts and benefits. Not only that, your family may get access too.Information about claimsInformation on processing times, how to make a claim, and what happens next.
Information for providers of services to Veterans' Affairs and our clients.Treatment cards and lettersTo help you identify our clients, we issue treatment cards and letters.Invoicing usHow to invoice us to ensure we pay you quickly and correctly.Treating our clientsInformation for healthcare professionals providing treatment to our clients.Councils and local authoritiesGuidance for councils and local authorities relating to services cemeteries and memorialsFormsForms for our clients, family and whānau, and our providers.AudiologistsSchedules of fees, invoicing and application instructions, and information for treating hearing needs.
Postponement of veterans' forum in Christchurch
Postponement of veterans' forum in Christchurch
Many of you will be aware that we have been working on our next veterans’ face-to-face forum, which we hoped to bring to Christchurch on 14 February 2022.
Your safety and that of your whānau and family remains our highest priority. There is an air of inevitability around an increase in the number of community cases of Omicron, a variant of COVID-19. We continually review our planning for all our events including a thorough risk assessment. In the current environment with Omicron on our doorstep, air travel is likely to be riskier and any large gatherings will definitely be of higher risk.
Our older veterans generally make up the majority of those who attend our forums and they are amongst the most vulnerable members of our community. We are on the precipice of, what experts predict to be, a critical time for New Zealand and we need to keep our most vulnerable safe.
We have taken the decision today to postpone the Christchurch veterans’ forum. We know many of you will be disappointed in this decision. We are committed to strengthening our work around virtual engagement so that we can remain connected with you and other members of our veteran community.
This is a time to remind all our veterans to please get vaccinated against COVID-19, and in particular, to get your vaccine booster when you are due for one.
These are uncertain times for now but it won’t always be, so hopefully you will understand the need for us to be cautious, to keep our veterans and their families safe, and for us to find other ways to remain connected with you.
20 January 2022