The support you may be able to get depends on your circumstances.Currently servingSupport while you're still serving.Ex-servingSupport once your regular service has finished.Family and whānauHere's how we can support you, and how you can support your family and whānau.Non-military personnelNon-military personnel can have Qualifying Operational Service in certain circumstances.
We're proud to honour the service of the veteran community.Services Cemeteries and memorialsWe help look after Services Cemeteries. We're also able to contribute towards memorial plaques and headstones.Commemorative fundingThere are two types of financial contributions available from the Commemorative Fund.Medals and service recordsThe NZ Defence Force's Personnel Archives and Medals team administer medals and hold most New Zealand military service records.When someone diesWe may be able to provide support when someone who had Qualifying Service dies.Your family's military historyLearning more about your family's military history is a great way to honour their service.Certificate of Appreciation and Veterans' PinsThe Certificate of Appreciation and Veteran's Pin recognise operational service.
To be eligible to receive support from us, you—or certain family members—need to have Qualifying Service.Check your eligibilityCheck the support, services, or entitlements you may be able to get from us.Understand Qualifying ServiceYou—or certain family members—need Qualifying Service to be able to get support from us.Living outside NZYou can still get support from us even if you live outside NZ.Eligibility criteria for family and dependantsYou may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.Veterans of foreign militariesWho we can support is defined by NZ legislation.Deployment reviewWe are reviewing deployments since 1 April 1974 to determine if they should be considered Qualifying Operational Service.
We put veterans and our clients at the heart of everything we do.
If you have a question at any stage please contact us—we're here to help.
How we'll work with youWe'll work with you to help you get the best support available.Your rights and responsibilitiesWe want to make sure you have the best possible experience when you deal with us.PaymentsInformation on payment rates and dates.How we make decisionsWe use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.Your treatment cardYour treatment card helps you get no-cost treatment and medication for approved conditions.Living outside NZYou can still get support from us even if you live outside NZ.Other benefitsYou may be able to access a range of discounts and benefits. Not only that, your family may get access too.
Information for providers of services to Veterans' Affairs and our clients.
Review of deployments
Veterans' Affairs is looking at ways to make sure that all service personnel who have been at significant risk of harm when deployed, are eligible for its support.
Legislation requires the Chief of Defence Force to assess whether a deployment meets this 'significant risk of harm' test. If it does, the Minister for Veterans makes a declaration that the personnel concerned are eligible under the Act for VA services and support.
"This review is helping to level the playing field for many New Zealand veterans" Deputy Head of Veterans’ Affairs Marti Eller says. “When the legislation changed in 2014, so did the criteria for assessing eligibility.
"A lot of new factors can now be considered when assessing if someone has been at significant risk of harm on a deployment. The review project is running the ruler over post-1974 deployments, to see if any that haven’t previously made the cut would now qualify, says Marti.
Over a hundred deployments or operations that have taken place since 1 April 1974 are being reviewed in six tranches.
"Everyone who’s been deployed in situations involving significant risk of harm should be able to get support from VA when they need it. This project is helping make sure we’re covering all the bases."
As part of the review, VA is seeking input from those who have served with New Zealand's armed forces.
Current and former members of New Zealand's armed forces can find out more and have their say about the review project on the VA website.