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We are closing early on Friday 15 November

We are moving to a new building and will be working reduced hours for a short time.

Reduced hours 

We will be closing at 2:30pm on Friday 15 November. 

We will be reopening at midday on Monday 18 November. 

Contact us

Our phone lines will be closed during these reduced hours. You can still contact us through email or post, or call us when we have reopened. 

Contact us

Urgent help

There are a number of organisations that can provide help if you need it while we are closed.

Visit our 'Need urgent help now?' page for contact details

If you have concerns with services funded by Veterans’ Affairs, contact your service provider directly.


Payments will be paid as normal, and are not affected by the reduced hours.

Payment dates


14 November 2019