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We'll be closed from 22 December to 8 January

We'll be closed from 22 December to 8 January

Our office will be closed over the Christmas and New Year period.

Our phone line will:

  • close at 12pm on Friday 22 December 2023
  • reopen at 9am on Monday 8 January 2024.

You can still use our contact form or send us an email. We will get back to you after 8 January.

Contact us


Payments for Tuesday 2 January 2024 will be paid early on Friday 29 December 2023.

All payments after 29 December will continue as scheduled.

List of payment dates

VIP services

If you have concerns with VIP services funded by Veterans’ Affairs, contact your service provider directly.

Urgent help

There are a number of organisations that can provide help if you need it on public holidays.

Visit our 'Need urgent help now?' page for contact details


18 December 2023