The support you may be able to get depends on your circumstances.Currently servingSupport while you're still serving.Ex-servingSupport once your regular service has finished.Family and whānauHere's how we can support you, and how you can support your family and whānau.Non-military personnelNon-military personnel can have Qualifying Operational Service in certain circumstances.
We're proud to honour the service of the veteran community.Services Cemeteries and memorialsWe help look after Services Cemeteries. We're also able to contribute towards memorial plaques and headstones.Commemorative fundingThere are two types of financial contributions available from the Commemorative Fund.Medals and service recordsThe NZ Defence Force's Personnel Archives and Medals team administer medals and hold most New Zealand military service records.When someone diesWe may be able to provide support when someone who had Qualifying Service dies.Your family's military historyLearning more about your family's military history is a great way to honour their service.Certificate of Appreciation and Veterans' PinsThe Certificate of Appreciation and Veteran's Pin recognise operational service.
To be eligible to receive support from us, you—or certain family members—need to have Qualifying Service.Check your eligibilityCheck the support, services, or entitlements you may be able to get from us.Understand Qualifying ServiceYou—or certain family members—need Qualifying Service to be able to get support from us.Living outside NZYou can still get support from us even if you live outside NZ.Eligibility criteria for family and dependantsYou may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.Veterans of foreign militariesWho we can support is defined by NZ legislation.Deployment reviewWe are reviewing deployments since 1 April 1974 to determine if they should be considered Qualifying Operational Service.
We put veterans and our clients at the heart of everything we do.
If you have a question at any stage please contact us—we're here to help.
How we'll work with youWe'll work with you to help you get the best support available.Your rights and responsibilitiesWe want to make sure you have the best possible experience when you deal with us.PaymentsInformation on payment rates and dates.How we make decisionsWe use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.Your treatment cardYour treatment card helps you get no-cost treatment and medication for approved conditions.Living outside NZYou can still get support from us even if you live outside NZ.Other benefitsYou may be able to access a range of discounts and benefits. Not only that, your family may get access too.
Information for providers of services to Veterans' Affairs and our clients.
VA case management clinic
VA case management clinic
As part of our effort to increase our face-to-face outreach, we are running a monthly case management clinic in Auckland.
These clinics are happening following on from the success of our Christchurch and Auckland Vietnam Veterans Health and Wellbeing Expos. In Auckland, we are again partnering with the Ranfurly Veterans Trust, who are hosting our clinics at the recently restored Ranfurly House.
What you can expect
Case management clinics are a chance to book a one-on-one appointment with a member from one of Veterans' Affairs' case management teams.
These clinics are designed for both:
- current clients — both veterans and whānau
- veterans who are not already getting support from us.
Appointments are for up to 40 minutes.
Book an appointment
To book an appointment get in touch with us — either by phone or email. Be in quick though, appointments will be on a first-come, first-served basis.