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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    Entitlements, services, and support
    Eligibility for these entitlements, services, and support will depend on your own circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
    Te reo Māori
    Read some of our key pages in te reo Māori.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.
    Transition Health Check
    A post-release health assessment for veterans.
    We will be using ProCare to reimburse treatment costs in 2026
    We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.

Search results

Displaying 91-100 of 126 results for "EC Gap Fee Hospital"

  • Clear communication pays off for Veterans’ Affairs

    Veterans’ Affairs has been recognised for its focus on better communication by being named as a finalist in the Plain English Trust annual awards.  The awards highlight excellence in the use of...

  • Restrictions on what you can email us

    Sometimes this means that the system automatically blocks an email you send us. Reasons we might not have gotten your email An email might get blocked if: the attached files are over 15MB in size the...

  • How to make a claim for a condition not explained by a Statement of Principle (section 15)

    View this page as a two-page PDF [PDF, 280 KB] The Statement of Principles reflect the current and most up-to-date scientific consensus about the causes of a service-related health condition. We...

  • Introducing Sharon Cavanagh, your new Manager Veterans’ Services

    VA News sat down with Sharon Cavanagh, our new Manager Veterans’ Services, at the end of her first month at Veterans’ Affairs. VA News : Kia ora Sharon, welcome to Veterans’ Affairs. How’s your first...

  • Work Plan

    The following work plan shows the actions we plan to take so that rehabilitation will be a positive and effective experience for our veteran clients. It will be regularly reviewed to ensure that...

  • More veterans eligible for support

    Today the Minister for Veterans, the Honourable Ron Mark, announced three new declarations of Qualifying Operational Service. Now, regardless of mission or operation, veterans will eligible for...

  • Reports and findings from Mission: Feedback

    The Minister for Veterans has asked the Veterans' Advisory Board to consult with New Zealanders to see how they felt about a Kawenata; an agreement between service personnel and their whānau, the...

  • NZ Post Stamps

    Are all veterans elderly and retired? Who are New Zealand’s veterans? The six veterans featured in this series of stamps were all deployed from 1995 or later, and sometimes deployed multiple times....

  • A year in review: SSAANZ 2022

    This year was the biggest year for the Soldiers Sailors and Airmens Association of New Zealand in terms of the events that they put on and how many veterans participated. By the end of 2022, they...

  • Check your eligibility

    How to check your eligibility We'll ask you some questions about your service. Based on your answers, we'll tell you: if you're eligible to register for support from us what type of support you could...