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Your rights and responsibilities

This is a guide to: what you can expect from us what we expect from you. There's also information on what to do if you are not happy with our service or a decision we have made....

Changes to the lists of Statements of Principles and accepted late-onset conditions, April 2025

The Statements of Principles (SOPs) are a tool to determine if an injury, illness or death is service-related. On 10 April, 22 replacement Statements of Principles, eight new Statements of...

Change to the list of Statements of Principles and accepted late-onset conditions, June 2024

The Statements of Principles (SOPs) are a tool to determine if an injury, illness or death is service-related. On 27 June 2024, 20 replacement Statements of Principles and 16 new Statements of...

Commemoration: Lieutenant Colonel (Retd) Sir Harawira Tiri Gardiner KNZM

Lieutenant Colonel (Retd) Sir Harawira Tiri Gardiner, KNZM passed away on 17 March 2022. He was a soldier and a veteran, and he made significant contributions to public life in New Zealand. Sir Wira...

Change to the list of Statements of Principles, June 2022

11 minor amendment Statements of Principals have come into force on 8 April 2022. These Statements of Principles cover: diabetes mellitus hypogonadism hypopituitarism sensorineural hearing loss...

Dave Samuels: What veterans could bring to the public service

Te Puni Kōkiri and Ngā Ara Whakatupuranga | New Frontiers It’s very difficult to find fault with Dave Samuels’ logic. “You only need to read the news to see that the Public Service is struggling to...

Change to the list of Statements of Principles, April 2022

On 22 April 2022 changes were made to: the list of Australian Statements of Principles that apply in New Zealand the list of accepted late-onset conditions. Statements of Principles The Statements of...

Change to the list of Statements of Principles, July 2021

On 23 July 2021 a change was made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death is...