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Updated 2.15pm, Tuesday 25 June 2019 We are aware of an issue with our payment system. The issue has caused clients, who receive payments from us into an Australian bank account, to not be paid...

VAB Report — Better recognition of service people (serving and former) and their whānau

The Minister for Veterans asked the Veterans’ Advisory Board (VAB) to provide her with advice on how New Zealand may better recognise military veterans who have served New Zealand through:...

Changes to the list of Statements of Principles, 1 February 2021

On 1 February 2021 a change was made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death...

Maintaining your mental wellbeing during Alert Level 4

Sir John Kirwan, Willie Apiata VC, Dr Fiona Crichton, and WO1 Mark Mortiboy have provided advice for maintaining our mental wellbeing during the COVID-19 pandemic. This is a great resource for...

80 years since the brutal Battle of Cassino

May 2024 marks the 80th Anniversary of the Battle of Cassino, which was one of the most brutal and costly battles involving New Zealand forces in the Second World War. Situated at the head of the...

The story of the caskets for the Unknown Warrior

In November 2004, the remains of New Zealand’s Unknown Warrior were returned to the care of New Zealand from Caterpillar Valley near Longueval in France—the site of the Battle of the Somme. The...

What to do if you receive a scam call or email

During this time, it’s important to look out for each other. New Zealand is seeing an increase in scam calls and emails during Alert Level 4 (Eliminate) so it’s important that you know what to do if...

Review or appeal a decision

Review of decision When you can ask for a review You can ask for a review if: we’ve made a decision that you don't agree with, or you're unhappy with the level of service you are or are not getting....