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  • Treatment cards and letters

    About treatment cards and letters A treatment card will most likely be called a War Pension Treatment Card. However, we may have issued our client a treatment letter instead. This contains the exact...

  • Financial support

    If you served before 1 April 1974 or in Viet Nam You may be able to get: Weekly Income Compensation Disablement Pension Commemorative Travel Contribution Retirement Lump Sum Veteran's Pension Get in...

  • Changes to the list of Statements of Principles, September 2017

    On 1 September 2017 changes will be made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principle are a tool to determine if an injury, illness or...

  • When a family member is injured

    If they served before 1 April 1974 or in Viet Nam Qualifying Service explained They may be able to get: Treatment Weekly Income Compensation Disablement Pension You may be able to get: Counselling...

  • Phil and the General

    Phil Wallace (90 years), of Miramar Wellington, who served in Korea (Kayforce) in the New Zealand Army between 1955 and 1957, was recently invited to meet with GEN Xavier T. Brunson at the US...

  • Restrictions on what you can email us

    Sometimes this means that the system automatically blocks an email you send us. Reasons we might not have gotten your email An email might get blocked if: the attached files are over 15MB in size the...

  • Your treatment card

    About your card It identifies you as a client of Veterans' Affairs. You can use it when you see your doctor or go to the pharmacy. When you show it, it tells your provider to charge us instead...

  • Payment to our account

    If you live in New Zealand You can make a payment by internet banking, or over the counter at your bank. Our account details are: Account name: NZDF – Crown Payments Bank name: Westpac...

  • Entitlements, services, and support

    About the Entitlements, services, and support page This section of our website contains information on all the entitlements, services, and support we offer. Eligibility for some of these will depend...

  • You may have received a scam phone call from someone impersonating our staff

    We’ve become aware that some people have received a call from someone claiming they’re from Veterans’ Affairs. The impersonator says that you may be eligible for an ex gratia payment and then asks...