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Home / News and events / Latest news and articles / Australian-based NZ veterans may have received a duplicate payment /

Australian-based NZ veterans may have received a duplicate payment

Australian-based NZ veterans may have received a duplicate payment

There has been a bank error in the delivery of the veteran payments to Australian-based NZ veterans. On Monday night, a Westpac bank error duplicated a payment to Australian-based Veterans.

Veterans’ Affairs understands that Westpac is currently in the process of requesting the return of the duplicate payment from the relevant banks. Unfortunately, we do not know when this will occur or when it will be completed. If you have received a duplicate payment you don’t have to do anything further.

If you have any concerns please call us, on Freephone 1800 483 837.

We appreciate this situation may be inconvenient and thank you for your understanding while it is being worked through.

Veterans’ Affairs will be contacting impacted veterans over the next few days to clarify the situation. This might be a phone call or an email.

Date

17 June 2026

Last Modified: 18 June 2026
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