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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    Entitlements, services, and support
    Eligibility for these entitlements, services, and support will depend on your own circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
    Te reo Māori
    Read some of our key pages in te reo Māori.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.
    Transition Health Check
    A post-release health assessment for veterans.
    We will be using ProCare to reimburse treatment costs in 2026
    We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.

Search results

Displaying 21-30 of 43 results for "lump sum payment"

  • Financial support

    If you served before 1 April 1974 or in Viet Nam You may be able to get: Weekly Income Compensation Disablement Pension Commemorative Travel Contribution Retirement Lump Sum Veteran's Pension Get in...

  • Independence Allowance

    Who can get this You may be able to get Independence Allowance if you: have Qualifying Operational Service after 31 March 1974 outside of Viet Nam have a condition related to your Qualifying...

  • ​Lump Sum for Permanent Impairment payment rates

    About Permanent Impairment One-time payment amount Your impairment percentage determines how much you will receive. All payment rates are before tax. Payment rates are in New Zealand Dollars. Your...

  • Debt with us

    The most important thing is not to ignore your debt. If you’re having trouble paying it back talk to us about your situation. Causes of debt You may be in debt with us because: we paid you too much...

  • New rates from 1 April 2018

    From 1 April 2018 new rates—adjusted for Consumers Price Index (CPI) inflation—come into effect for: Grandparented entitlements from the War Pensions Act 1954 Scheme One entitlements Entitlements...

  • Entitlements, services, and support for veterans who served before 1 April 1974

    Check your eligibility for support Eligibility for these entitlements, services, and support will depend on your own circumstances, including: when you first joined where you served. To view the...

  • He Utunga Tōpū mō te Hauāuki

  • Living outside New Zealand and Australia

    Support you can get outside of NZ You can get support, services and entitlements from us even if you live outside of NZ. This includes: treatment and rehabilitation services — including those under...

  • He Utunga Tōpū mō te Hauāuki

    Ko wai ka āhei mō tēnei Tērā pea ka āhei koe kia whiwhi i te Utunga Tōpū mō te Hauāuki me: he whai Mahi Hōia e Tutuki ai ngā Ritenga i muri mai i te 31 o ngā rā o Māehe 1974 i waho o Whitināmu he...

  • How we use ​whole-person impairment

    Ratings used to determine compensation We use 'whole-person impairment' to determine: how much impairment compensation someone can get whether family members are able to get certain compensation...