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• Changes to the lists of Statements of Principles and accepted late-onset conditions, April 2025

  The Statements of Principles (SOPs) are a tool to determine if an injury, illness or death is service-related. On 10 April, 22 replacement Statements of Principles, eight new Statements of...

• The deployment review is almost complete — here's the summary

  Correction made on 13 February 2025:  In the List of all the deployments reviewed , Operation CORACLE's country was corrected to 'Bougainville', and its status was corrected to 'Did not meet the...

• Service records

  You can access: your own service records if you are — or have been — a member of the NZ Defence Force the records of someone who’s deceased if you’re eligible. If you would like the service...

• What to do if you receive a scam call or email

  During this time, it’s important to look out for each other. New Zealand is seeing an increase in scam calls and emails during Alert Level 4 (Eliminate) so it’s important that you know what to do if...

• Helping veterans get the most from a GP consultation

  In September, a Veterans’ Affairs poster will go up in many GP offices around New Zealand. The poster aims to remind veterans to tell their GP that they have served. We would like the relationship...

• Changes to the list of Statements of Principles, September 2020

  On 3 September 2020 changes were made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death...

• Update: The next ex gratia payment date for recently contacted eligible veterans is 17 May

  On 30 November 2021, it was announced that two new conditions have been added to the list of Prescribed Conditions eligible for an ex gratia payment under the 2006 Memorandum of Understanding (MOU)....

• Determine if someone qualifies for burial in a services cemetery

  Councils are responsible for determining if a veteran — or their spouse or partner — qualifies for burial in a services cemetery. There are two steps to determine eligibility: Get a statement of...

• Hearing Aids and Appliances

  Who can get this You may be able to get this if you have Qualifying Service and either: have hearing loss or tinnitus because of this Qualifying Service, or you get Weekly Income Compensation because...

• Chat with Pat—Winter 2018

  Pat Povey is a familiar reassuring face—or voice—to many who interact with Veterans’ Affairs. Starting off as a Case Manager, she later became a Case Management Team Leader. Pat is now the Manager...