Once your hearing condition is approved, we'll fund you to see an audiologist to arrange suitable hearing aids. They'll advise you on a range of options to meet your hearing needs.
Things we may fund:
- standard hearing aids up to $2,100 plus GST per aid
- ear moulds
- consumables, such as wax guards
- assessments and fittings
- repairs to hearing aids and appliances
- ear wax removal
- tinnitus counselling.
We don't fund:
- cochlear implants
- smartphones or tablets used as remotes or microphones
- phones with a dual handset or answer machines
- hearing dogs.
If you have a non-rechargeable hearing aid funded by us you may be able to get a Battery Allowance. You or your audiologist can contact your case manager to request a battery allowance payment.
Replacement of hearing aids
You are entitled to replace your hearing aid after six years if your current aids are no longer meeting your needs. You or your audiologist needs to contact your case manager to request funding for new aids. If there is a significant change in your hearing needs within six years, your audiologist can apply for an early replacement.
Please insure your aids
It is important that you insure your hearing aids, as we will not pay for the replacement of hearing aids that have been lost, stolen or damaged. We won't meet the cost of repairs for neglected or misused hearing aids.
We accept no responsibāçility for the hearing aids if lost or damaged during the trial period.
We don't cover loss or damage during overseas travel. If you're taking the item outside the country you live in, make sure it’s covered by travel insurance.