Skip to main content
  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    Entitlements, services, and support
    Eligibility for these entitlements, services, and support will depend on your own circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
    Te reo Māori
    Read some of our key pages in te reo Māori.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.
    Transition Health Check
    A post-release health assessment for veterans.
    We will be using ProCare to reimburse treatment costs in 2026
    We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.

Search results

Displaying 91-100 of 188 results for "summerset+cafe+nelson+hours"

  • Payment dates for 2023–2024

    2024 payment dates Month Payment dates within NZ Payment dates outside of NZ December Tuesday 3 Tuesday 17 Tuesday 31 Tuesday 3 Tuesday 31 What payments these dates are for The payment dates are...

  • If you die

    NZ Defence Force supports The NZ Defence Force has a specially trained team to offer help and support to families if a member dies in service or experiences a serious injury. Casualty support...

  • Change to the list of Statements of Principles, August 2022

    4 minor amendment Statements of Principles came into force on 19 August 2022.   These Statements of Principles cover: Guillain-Barre syndrome osteoarthritis. More information The Statements of...

  • Veterans’ Affairs offers more support for veterans and whānau

    Thanks to changes to the Veterans’ Support Act 2014, Veterans’ Affairs can offer more flexible support to veterans and their whānau. The changes address a number of recommendations included in the...

  • Solomon Island veteran glad that he reached out for support

    Clark Williams, 35, joined the New Zealand Army in 2003. He deployed to the Solomon Islands in 2004 as part of Operation RATA and left the Army in 2011. He now works as a chef in Canterbury and...

  • Annual Satisfaction Survey

    It is time for our annual satisfaction survey. This survey will be conducted by the independent research organisation PublicVoice and will run until late May. You may receive a call from them. The...

  • Change to the list of Statements of Principles, December 2023

    One minor amendment Statement of Principles came into force on 19 December 2023. The amendments apply to the Balance of Probabilities version of the Statements of Principles for: Parkinson’s disease...

  • Notice of client consultation

    We are currently running an independent client satisfaction survey through our partner Public Voice. This means that a random selection of our clients will be contacted by phone throughout the year,...

  • Eligibility criteria for family and dependants

    Check if you are eligible for support The easiest way to check if you or your family and whānau are eligible is to use our "Check your eligibility" tool. It only takes a few minutes.  Check your...

  • Changes to the lists of Statements of Principles, March 2026

    The Statements of Principles (SOPs) are a tool to determine if an injury, illness, or death is service-related.  On 12 March, six minor amendment Statements of Principles came into force in New...