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• Information Sharing

  In April 2024, Veterans’ Affairs and the other government agencies that are party to the agreement signed the Veterans’ Affairs Approved Information Sharing Agreement (AISA). The Veterans’ Affairs...

• Video transcript of the Minister for Veterans talking about Mission: Feedback.

  Tēnā koutou katoa. Today the Veterans' Advisory Board will be launching a survey to find out if New Zealanders think we should do more for the military personnel who serve our...

• Last man out of Freetown: Lieutenant Colonel John Dyer’s experiences in Sierra Leone

  Lieutenant Colonel (retired) John Dyer, NZGD, was born in Gisborne and joined the New Zealand Army in 1981. He trained as an officer and served for 20 years. Together with training deployments to...

• What does a Decisions Officer do?

  Hayden O'Brien Team Leader, Decisions Hayden O'Brien is a Decision Team Leader leading seven Decisions Officers. During his time at Veterans' Affairs, he has made more than 4,000 decisions. But what...

• Giving back to his Army — Sergeant Derek Kupe

  Giving back to his Army — Sergeant Derek Kupe Sergeant Derek Kupe (Te Ati Awa, Ngāruahine O Te Rangi) first joined the New Zealand Army in 1984 aged 17. He left the Army in 1995, returned in 1997,...

• How applications for hearing loss work

  Step 1 The veteran makes an application for hearing loss, tinnitus, or both The veteran applies for hearing loss using either the Disablement Pension Application form or the Veteran Support...

• Te Arataki: Social Wellbeing Agency analysis of our veteran population

  The Social Wellbeing Agency carried out an analysis of the veteran population using data from the Statistics New Zealand Integrated Data Infrastructure. Their work has come about from their...

• How to invoice for hearing aids

  There are two types of purchase orders: Hearing Aids (with a six-month time limit and an expectation of one full and final invoice) Support and maintenance (with a two-year time limit). We endeavour...

• New Zealand veterans living in Australia dealing with Centrelink

  As a result of continued advocacy by Wayne Lindsay OAM, on behalf of New Zealand veterans living in Australia, Veterans’ Affairs has acknowledged the difficulties some veterans face in their dealings...

• Responsibilities for veterans on Weekly Compensation

  What we'll do to support you Weekly Compensation is designed to support veterans financially after they are assessed as unfit for full-time work as a result of an accepted service-related condition....