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Cancellation of our Auckland case management clinics
Following recent government guidance about social distancing, we have decided to cancel all upcoming Auckland case management clinics until further notice. If you have made an appointment for the...
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Changes to the list of Statements of Principles, December 2019
On 10 December 2019 a change was made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death...
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Changes to the list of Statements of Principles, July 2019
On 31 July 2019 changes were made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death is...
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Privacy, terms of use, and copyright
Your privacy is important to us We value the privacy of information that we receive. We follow best practices to comply with the Privacy Act 2020. Read more about the Privacy Act 2020 (external link)...
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How we make decisions
We make decisions based on the information you: give us allow us to access. Sometimes we may need to confirm this information with others. We do this by checking service records or information held...
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Our partners and the veteran sector
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Service in the Kyrgyz Republic
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Veteran's Pension and other payment rates increase on 1 April
Our payment rates increase slightly every year, in line with inflation and other factors. Some rate changes happen on 1 April, and the rest change on 1 July. On 1 April 2026 , the...
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Veteran's Pension and other payment rates increase on 1 April
Our payment rates increase slightly every year, in line with inflation and other factors. Some rate changes happen on 1 April, and the rest change on 1 July. On 1 April 2025 , the...
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We'll be closed for Labour Day
We will be closed for the public holiday on Monday 24 October. You can still contact us to leave a message during this time. Contact us Payments Payments for Tuesday 25 October will...