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How we make decisions
We make decisions based on the information you: give us allow us to access. Sometimes we may need to confirm this information with others. We do this by checking service records or information…
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Change to the list of Statements of Principles and accepted late-onset conditions, October 2024
The Statements of Principles (SOPs) are a tool to determine if an injury, illness, or death is service-related. On 31 October 2024, 22 replacement Statements of Principles and four new Statements of…
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Niall Shepherd | RSA District Support Manager
Niall Shepherd is one of nine RSA District Support Managers throughout the country. Niall is responsible for the Otago and Southland districts. Based at Montecillo Veterans Home and Hospital in Dune…
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Veteran's Pension and other payment rates increase on 1 April
Our payment rates increase slightly every year, in line with inflation and other factors. Some rate changes happen on 1 April, and the rest change on 1 July. On 1 April 2025 , the fol…
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Transition Health Check
The transition health check is available to veterans who have recently left service within the last three years. It aims to encourage them to sign up with a GP’s practice, as many will not have a GP…
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20th anniversary commemorations of Timor-Leste Referendum (Popular Consultation) and INTERFET
In August and September 2019 the Government of Timor-Leste is hosting events to mark the 20th anniversary of the Timor-Leste Referendum and the 20th anniversary of INTERFET. Events Timor-Leste Refer…
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Be a part of the Super Saturday Vaxathon
We're proud to be supporting this weekend's Super Saturday event to vaccinate as many people as possible against Covid-19. We're encouraging you and all our veterans, and their whānau and friends who …
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Expanded criteria for NZOSM for service in South East Asia
A recent announcement by the Minister of Defence expanded the criteria for the New Zealand Operational Service Medal (NZOSM) for service in Southeast Asia, from 1 February 1959 to 31 January 1974 Re…
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The new Defence Health Hub website provides health support for veterans
Pūtahi Hauora (Health Hub) is a one-stop shop to help you thrive and perform at your best. Their resources help you to maintain good health, recognise problems, and get on top of health concerns early…
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You may have received a scam phone call from someone impersonating our staff
We’ve become aware that some people have received a call from someone claiming they’re from Veterans’ Affairs. The impersonator says that you may be eligible for an ex gratia payment and then asks fo…