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Personal Profile: Danny Nelson — Support Services Manager — RNZRSA
This article was originally published as a segment in VA News. Read the full edition of VA News Summer 2021 (external link) It wasn’t an auspicious start to my military career. It began when I…
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NZDF research reveals thousands of Second World War campaign medals were never claimed by veterans
For the first time since the 1950s, in-depth research has been carried out into how many Second World War campaign medals awarded to ex-serving New Zealand veterans were never claimed, and what may ha…
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Veterans' Support Act 2014 and Statement of Principles
Background Before the Veterans' Support Act 2014, we used the War Pensions Act 1954 The War Pensions Act 1954 outlined the services to be provided to veterans, and the payment of pensions for injury…
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How we treat your information and privacy
Your privacy is important to us We value the privacy of information that we receive. We follow best practices to comply with the Privacy Act 2020. Read more about the Privacy Act 2020 (external lin…
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Processing times for claims
Last updated: 4 August 2025 In the last six months, we have processed more claims than those that have come in. This has enabled us to progress the oldest claims. This is reflected in some of the pro…
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Recommendations from the Paterson Report
Update on recommendations as of April 2021. More focus on the needs of veterans Recommendation Status 1. The Act is amended so Veterans’ Affairs has more flexibility to meet…