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    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
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    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
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    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
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    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
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    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
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    Living outside NZ
    You can still get support from us even if you live outside NZ.
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    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
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    Information on processing times, how to make a claim, and what happens next.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
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    Guidance for councils and local authorities relating to services cemeteries and memorials
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    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
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Battery Allowance

Battery Allowance is a regular payment intended to help cover the cost of replacing batteries for non-rechargeable hearing aids.

Who can get this

You may be able to get this if you have a non-rechargeable hearing aid funded by us.

For veterans with rechargeable aids, your audiologist can supply you with new batteries under your Support and Maintenance funding package.

What you can get

Battery Allowance is a regular payment paid:

  • every two weeks in NZ
  • every four weeks outside of NZ.

Battery Allowance payment rate

How to apply

You or your audiologist can contact your case manager to request a battery allowance payment.

Contact us

Find out more

More information about hearing aids and appliances

Information for audiologists

We strive to be transparent. If you want to know how this entitlement is administered, you can read the policy.

Hearing Aids and Appliances policy [PDF, 619 KB]

Last Modified: 11 September 2023
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