Policies
Our policy documents help our staff to administer the support we offer.
Recently updated
Policy | Date updated |
Skin Cancer Treatment [PDF, 333 KB] | March 2023 |
Independence Allowance [PDF, 339 KB] | February 2023 |
Veterans' Independence Programme [PDF, 430 KB] | January 2023 |
Current policy documents
- Appeals [PDF, 553 KB]
- Child Care Payments for Children of a Deceased Veteran [PDF, 358 KB]
- Children's Bursary [PDF, 736 KB]
- Children's Pension [PDF, 753 KB]
- Code of Veterans' and Other Claimants' Rights [PDF, 544 KB]
- Commemorative Fund [PDF, 335 KB]
- Complaints [PDF, 294 KB]
- Counselling for Family Members and Support Persons [PDF, 354 KB]
- Dental Treatment [PDF, 307 KB]
- Dependant's Pension [PDF, 1.2 MB]
- Disablement Pension [PDF, 552 KB]
- Ex-gratia payments (Viet Nam veterans children) [PDF, 373 KB]
- Ex-gratia payments (Viet Nam veterans partners) [PDF, 329 KB]
- External Fraud and Prosecution [PDF, 373 KB]
- Financial Advice [PDF, 256 KB]
- Funeral Expenses [PDF, 561 KB]
- Gallantry Awards [PDF, 305 KB]
- Hearing Aids and Appliances [PDF, 619 KB]
- Independence Allowance [PDF, 339 KB]
- Lump Sum Payment for Permanent Impairment [PDF, 384 KB]
- Mental Health Treatment [PDF, 348 KB]
- Official Information Act Requests [PDF, 398 KB]
- Persons with Legal Authority to act as Executor of a Claimant's Estate [PDF, 343 KB]
- Persons with Legal Authority to act for a Veteran or Other Claimant [PDF, 351 KB]
- Plaques and Headstones [PDF, 1.1 MB]
- Privacy Act Requests [PDF, 398 KB]
- Privacy – managing personal information [PDF, 430 KB]
- Private Treatment [PDF, 232 KB]
- Reconsideration [PDF, 806 KB]
- Rehabilitation Section of Your Plans [PDF, 376 KB]
- Rehabilitation Services Eligibility [PDF, 286 KB]
- Representatives of Veterans and Other Claimants [PDF, 350 KB]
- Retirement Lump Sum [PDF, 864 KB]
- Reviews [PDF, 540 KB]
- Services for Children of Viet Nam and Operation Grapple Veterans [PDF, 363 KB]
- Skin Cancer Treatment [PDF, 333 KB]
- Social Rehabilitation [PDF, 352 KB]
- Social Rehabilitation Aids and Appliances [PDF, 344 KB]
- Social Rehabilitation Attendant Care [PDF, 334 KB]
- Social Rehabilitation Child Care [PDF, 332 KB]
- Social Rehabilitation Home Help [PDF, 348 KB]
- Social Rehabilitation Modifications to the Home [PDF, 354 KB]
- Social Rehabilitation Training for Independence [PDF, 341 KB]
- Social Rehabilitation Transport for Independence [PDF, 367 KB]
- Statements of Priniciples [PDF, 666 KB]
- Surviving Spouse or Partner Pension [PDF, 686 KB]
- Survivor's Grant [PDF, 397 KB]
- Temporary Increases in the Disablement Pension [PDF, 476 KB]
- Terminal Lump Sum and Terminal Disablement Pension Payments [PDF, 725 KB]
- Travel Concession under the Veterans' Independence Programme [PDF, 399 KB]
- Travel for Assessment, Treatment, and Rehabilitation [PDF, 820 KB]
- Treatment [PDF, 423 KB]
- Veterans' Independence Programme [PDF, 430 KB]
- Vocational Rehabilitation [PDF, 332 KB]
- Vocational Rehabilitation Needs Assessments [PDF, 398 KB]
- Vocational Services and Assistance for Spouse or Partner [PDF, 328 KB]
- Weekly Compensation for Spouse, Partner, Child and Dependant [PDF, 722 KB]
- Weekly Compensation for Veterans [PDF, 1.2 MB]
- Weekly Income Compensation [PDF, 1.1 MB]