Emergency information for staff

Emergency information for staff

This page has been activated for our response to COVID-19.

Staff should not come into the office unless instructed (Orange)

You should remain working from home unless your manager has said otherwise.

Stay at home if you have any symptoms.

Information on how work is affected at Orange

Updated 10:00am Monday 2 May 2022

What you need to know

  • All VIP services are available in Red, Orange, and Green.
  • But there may be disruption to VIP services.

More information on VIP services during Covid-19

Our office is in Wellington, so our staff are currently operating under Orange. 
That means: 

  • our inbound phone lines are open
  • our staff are working from home where possible. 

More information on the traffic light system(external link)

Advice and support

Please remember:

  • To follow the advice on wearing a mask(external link).
  • If you have cold or flu-like symptoms get tested.
  • Regularly wash your hands.
  • If you are sick, stay home.
  • Sneeze and cough into your elbow.
  • If you’re told by health authorities to self-isolate, do it.
  • Keep your distance from other people in public and wear a mask if you can.
  • If concerned about your wellbeing or your health conditions consult with your GP.
  • Be kind to others.

Support for you

We are in unprecedented times and news and discussion about COVID-19 will affect everyone differently. It's normal to feel a wide range of emotions including being stressed or anxious. Kindness is an incredibly powerful way to show you are united against COVID-19.

For more information on looking after your mental wellbeing, check the dedicated COVID-19 website.

Visit covid19.govt.nz to find out more(external link)

If you feel you are not coping, it is important to talk with a health professional. For support with grief, anxiety, distress or mental wellbeing, you can call or text 1737 — free, anytime, 24 hours a day, 7 days a week — to talk with a trained counsellor.

Staff can also contact the NZDF4U support line

NZDF4U support line(external link)

The New Zealand Defence Force has also published a COVID-19 Wellness Guide. It has advice for the wider military community and their whānau.

Read the NZDF COVID-19 Wellness Guide(external link)