Veterans' Affairs' COVID-19 information hub

Veterans' Affairs' COVID-19 information hub

This dedicated section of our website has information about how we’re responding to COVID-19. We will keep this section updated with the latest information.

Updated 11:59pm Monday 8 June 2020 

At COVID-19 Alert Level 1:

  • Our inbound phone lines are open
  • All VIP services have resumed
  • All staff have returned to the workplace to business as usual.

More information about the Alert Level at covid19.govt.nz(external link)

We are back to business as usual

Our inbound phone lines are open between 8am and 5pm. You can email us at any time. Contact us

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Income compensation

If you receive income compensation you need to obtain a new medical certificate when your current certificate expires.

Veterans' Independence Programme services

All VIP services have resumed.

This only affects services provided in New Zealand.

We have stopped non-essential work

Some of our non-essential work resumes under Level 1.

Veteran's Pin and Certificate of Appreciation

Applications for the Veteran's Pin and Certificate of Appreciation are open under Level 1. 

Veteran's Pin and Certificate of Appreciation

Our staff are working through applications made before Alert Level 4.

Commemorative Travel Contribution

Applications for the Commemorative Travel Contribution will be considered on a case-by-case basis. Because of the ongoing global COVID-19 pandemic, the New Zealand government advises against all non-essential international travel. 

Commemorative Travel Contribution

Support for you

We are all in this together. Eradicating the disease is vital to protect people’s health and ensure our health system can cope and look after New Zealanders who become sick.

The government has established a dedicated website with everything you need to know about COVID-19 in one place, including:

  • what assistance is available
  • how you can help stop the spread of the virus
  • what you need to do at each alert level.

Visit covid19.govt.nz(external link)

The New Zealand Defence Force has published a COVID-19 Wellness Guide. It has advice for the wider military community and their whānau.

Read the NZDF COVID-19 Wellness Guide version 4(external link)