Like many other organisations, we have activated our business continuity plan. Our leadership team continues to meet daily, and is working to ensure we can continue to operate.
Our staff are gradually returning to the workplace and the majority of staff are still working from home. They have secure and reliable access to our IT systems, which means clients will continue to receive critical payments.
You can contact us
Our inbound phone lines are now open between 9am and 4pm. If you call outside of these hours you will be able to leave a message and we can call you back.
Suspending these programmes will free-up staff to support our colleagues in other parts of Veterans’ Affairs. This will ensure that we can continue to provide critical support to veterans and their whānau.
We are strongly discouraging commemorative travel following the New Zealand Government’s advice against all international travel.