Veterans' Affairs' COVID-19 information hub

Veterans' Affairs' COVID-19 information hub

This dedicated section of our website has information about how we’re responding to COVID-19. We will keep this section updated with the latest information.

Updated 1:00pm Tuesday 29 2021

What you need to know

  • The Wellington region including Wairarapa and Kāpiti Coast will go down to Alert Level 1 at 11:59pm on Tuesday 29 June.
  • The rest of New Zealand will stay at Alert Level 1.

At these alert levels:

  • our inbound phone lines are still open
  • all VIP services will continue
  • our staff are working as normal. 

Find out more information about the Alert Levels at link)(external link)

You can still contact us

Our inbound phone lines are open between 8am and 5pm. You can email us at any time.

Contact us


Regular payments will continue to be paid.

More information on payments

Veterans' Independence Programme services

Veterans’ Independence Programme services can be delivered at Alert level 1.
This includes:

  • housework services, provided by HealthCare NZ
  • podiatry, by Foot Mechanics Podiatry
  • lawn mowing and gardening, provided by Crewcut NZ
  • house washing, provided by Chemwash
  • medical alarms, which will continue to be monitored by ADT Security Services.

More information on Veterans' Independence Programme

Contact us