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Get support
The support you may be able to get depends on your circumstances.Currently servingSupport while you're still serving.Ex-servingSupport once your regular service has finished.Family and whānauHere's how we can support you, and how you can support your family and whānau.Non-military personnelNon-military personnel can have Qualifying Operational Service in certain circumstances.
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Remembrance
We're proud to honour the service of the veteran community.Services Cemeteries and memorialsWe help look after Services Cemeteries. We're also able to contribute towards memorial plaques and headstones.Commemorative fundingThere are two types of financial contributions available from the Commemorative Fund.Medals and service recordsThe NZ Defence Force's Personnel Archives and Medals team administer medals and hold most New Zealand military service records.When someone diesWe may be able to provide support when someone who had Qualifying Service dies.Your family's military historyLearning more about your family's military history is a great way to honour their service.Certificate of Appreciation and Veterans' PinsThe Certificate of Appreciation and Veteran's Pin recognise operational service.
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Eligibility
To be eligible to receive support from us, you—or certain family members—need to have Qualifying Service.Check your eligibilityCheck the support, services, or entitlements you may be able to get from us.Qualifying ServiceTo get support from us you — or certain family members — need to have Qualifying Service.Living outside NZYou can still get support from us even if you live outside NZ.Eligibility criteria for family and dependantsYou may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.Veterans of foreign militariesVeterans' Affairs New Zealand was established to support New Zealand veterans.
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For clients
We put veterans and our clients at the heart of everything we do.
If you have a question at any stage please contact us—we're here to help.
How we'll work with youWe'll work with you to help you get the best support available.Your treatment cardYour treatment card helps you get no-cost treatment and medication for your approved conditions.Your rights and responsibilitiesWe want to make sure you have the best possible experience when you deal with us.PaymentsInformation on payment rates and dates.How we make decisionsWe use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.Living outside NZYou can still get support from us even if you live outside NZ.Other benefitsYou may be able to access a range of discounts and benefits. Not only that, your family may get access too. -
For providers
Information for providers of services to Veterans' Affairs and our clients.Treatment cards and lettersTo help you identify our clients, we issue treatment cards and letters.Invoicing usHow to invoice us to ensure we pay you quickly and correctly.Treating our clientsInformation for healthcare professionals providing treatment to our clients.Councils and local authoritiesGuidance for councils and local authorities relating to services cemeteries and memorials
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Get support
Get supportThe support you may be able to get depends on your circumstances.Currently serving Ex-serving Family and whānau Non-military personnel
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Remembrance
RemembranceWe're proud to honour the service of the veteran community.Services Cemeteries and memorials Commemorative funding Medals and service records When someone dies Your family's military history Certificate of Appreciation and Veterans' Pins
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Eligibility
EligibilityTo be eligible to receive support from us, you—or certain family members—need to have Qualifying Service.Check your eligibility Qualifying Service Living outside NZ Eligibility criteria for family and dependants Veterans of foreign militaries
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For clients
For clientsWe put veterans and our clients at the heart of everything we do.How we'll work with you Your treatment card Your rights and responsibilities Payments How we make decisions Living outside NZ Other benefits
If you have a question at any stage please contact us—we're here to help.
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For providers
For providersInformation for providers of services to Veterans' Affairs and our clients.Treatment cards and letters Invoicing us Treating our clients Councils and local authorities
Veterans' Independence Programme
The Veterans' Independence Programme (VIP) supports you to remain independent and safe in your own home. You may not need to have a service-related condition to receive this.
Veterans' Independence Programme consists of many services for those who have Qualifying Service. We'll do a needs assessment to figure out what will best meet your needs.
Service can include:
- gardening and lawn mowing
- home cleaning.
You may also be able to get Social Rehabilitation if you have a service-related condition.
Spouse and partner
Your spouse or partner can keep getting Veterans' Independence Programme services even if you:
- are getting treatment in a hospital, but have not permanently moved into the hospital
- have entered long-term residential care for up to 12 months—even if you die during that time
- pass away—for up to 12 months after your death.
In this section
- Attendant Care—Veterans' Independence Programme
- Clothing Allowance—Veterans' Independence Programme
- Home Adaption—Veterans' Independence Programme
- Home Help—Veterans' Independence Programme
- House and Section Maintenance—Veterans' Independence Programme
- Medical Alarms—Veterans' Independence Programme
- Travel Allowance—Veterans' Independence Programme
- Travel Concession Payment—Veterans' Independence Programme
Last Modified: 1 October 2020