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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
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Latest news and articles

Read our latest stories, news articles and information.

Showing 73 – 84 of 236 articles
Closed banner
Our phone line will be closed on Tuesday 15 March
10 March 2022
Updates for clients
COVID-19 alert banner
Disruption to VIP services during the Omicron outbreak
24 February 2022
Updates for clients
Medical tools on cloth
Change to the list of Statements of Principles, February 2022
14 February 2022
Statements of Principles
Helicopters and NZ troops
Payment date for Vietnam veteran ex gratia payments — 22 February
03 February 2022
Viet Nam
VA News 2021 Edition 4 Summer cover
Afghanistan: Looking after your wellbeing
26 January 2022
VA Magazine Story
Danny Nelson
Personal Profile: Danny Nelson — Support Services Manager — RNZRSA
26 January 2022
VA Magazine Story
Veterans' Affairs graphic pattern
Payment dates for 2022
25 January 2022
Updates for clients
Medical tools on cloth
Change to the list of Statements of Principles, January 2022
20 January 2022
Statements of Principles
COVID-19 alert banner
Postponement of veterans' forum in Christchurch
20 January 2022
Updates for clients
Closed banner
We'll be closed for Wellington Anniversary on Monday 24 January
20 January 2022
Updates for clients
Pohutukawa flower in bloom
We'll be closed over the holidays
22 December 2021
Updates for clients
VAB Report 2021 image
VAB Report — Better recognition of service people (serving and former) and their whānau
14 December 2021
Veterans' Advisory Board
Last Modified: 27 July 2022