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• Change to the Consumer Price Index (CPI) measure for veteran support entitlements

  From 1 April 2022 the Consumer Price Index (CPI) measure that is used to adjust the annual rate changes will change from CPI (All Groups less cigarettes and other tobacco products) to CPI (All...

• Case Management Clinic | Manurewa RSA, Auckland

  What you can expect Case management clinics are a chance to book a one-on-one appointment with a Veterans' Affairs case manager.  These clinics are designed for both: current clients — both...

• Change to the list of Statements of Principles, May 2023

  Statements of Principles The Statements of Principles (SOPs) are a tool to determine if an injury, illness or death is service-related. On 11 May 2023, 22 replacement Statements of...

• Change to the list of Statements of Principles, December 2023

  One minor amendment Statement of Principles came into force on 19 December 2023. The amendments apply to the Balance of Probabilities version of the Statements of Principles for: Parkinson’s disease...

• Payment delay for clients with Australian bank accounts

  Updated 2.15pm, Tuesday 25 June 2019 We are aware of an issue with our payment system. The issue has caused clients, who receive payments from us into an Australian bank account, to not be paid...

• Cancellation of our Auckland case management clinics

  Following recent government guidance about social distancing, we have decided to cancel all upcoming Auckland case management clinics until further notice. If you have made an appointment for the...

• Changes to the list of Statements of Principles, July 2019

  On 31 July 2019 changes were made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death is...

• Change to the list of Statements of Principles, March 2021

  On 5 March 2021 changes were made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death is...

• Changes to the list of Statements of Principles, December 2019

  On 10 December 2019 a change was made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death...

• Annual Satisfaction Survey

  It is time for our annual satisfaction survey. This survey will be conducted by the independent research organisation PublicVoice and will run until late May. You may receive a call from them. The...