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Restrictions on what you can email us
Sometimes this means that the system automatically blocks an email you send us. Reasons we might not have gotten your email An email might get blocked if: the attached files are over 15MB in size the...
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The Quiet Warning Lights: Signs of Struggle We Often Miss
The following article was written by LTCOL Stephen Kearney, Chief Mental Health Officer ...
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Medical alarms and monitoring services are being updated — Veterans' Independence Programme
Our supplier for medical alarm and monitoring services, ADT Security Services, has updated their products and monitoring services. Their new alarm, emergency response, and monitoring services will...
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A year in review: SSAANZ 2022
This year was the biggest year for the Soldiers Sailors and Airmens Association of New Zealand in terms of the events that they put on and how many veterans participated. By the end of 2022, they...
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Desert Road
In 2024, a group of veterans got together to play music and inspire veterans and they became “Desert Road”. Roddy floated the idea of a veterans band to fellow veterans Tama and Vance in mid- 2024....
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NZDF delivers service records within 24 hours of death
When serving or ex-serving personnel pass, it is common for whānau to request a statement of their service to include as part of their funeral service. A Statement of Service (SoS) includes: details...
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Determine if someone qualifies for burial in a services cemetery
Councils are responsible for determining if a veteran — or their spouse or partner — qualifies for burial in a services cemetery. There are two steps to determine eligibility: Get a statement of...
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From 1 April 2026, reimbursements for GP and prescription charges will be processed by ProCare
On 1 April 2026, the providers for invoicing Veterans’ Affairs for veterans’ GP consultations and prescriptions will change from Green Cross to ProCare. This change was made following a standard...
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How to invoice for hearing aids
There are two types of purchase orders: Hearing Aids (with a six-month time limit and an expectation of one full and final invoice) Support and maintenance (with a two-year time limit). We endeavour...
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Korean War — the Revisit Korea Programme
The Korean Embassy and the Republic of Korea’s Ministry of Patriots and Veterans Affairs (MPVA) would like to invite and pay the travel expenses for New Zealand veterans of the Korean War and one...