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We'll be closed on Monday 20 January
Veterans' Affairs will be closed for Wellington Anniversary on 20 January 2020. Urgent help There are a number of organisations that can provide help if you need it on Waitangi Day. Visit our 'Need...
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Payment delay for clients with Australian bank accounts
Updated 2.10pm, Tuesday 28 May 2019 We are aware of an issue with our payment system. The issue has caused clients, who receive payments from us into an Australian bank account, to not be paid...
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Holiday closures for VIP service providers
Some of our VIP service providers will be taking a break or working with limited staff over the Christmas and New Year period. If you need to contact one of the providers over this time, please call...
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Expressions of interest for Timor Leste commemoration
We are seeking Expressions of Interest (EOIs) from New Zealand veterans who served in East Timor (now Timor Leste) as part of INTERFET, or with the United Nations, who may wish to attend a national...
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Change to the list of Statements of Principles, May 2023
Statements of Principles The Statements of Principles (SOPs) are a tool to determine if an injury, illness or death is service-related. On 11 May 2023, 22 replacement Statements of...
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You may have received a scam phone call from someone impersonating our staff
We’ve become aware that some people have received a call from someone claiming they’re from Veterans’ Affairs. The impersonator says that you may be eligible for an ex gratia payment and then asks...
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Annual Medical Assessment
Who can get this You may be able to get an Annual Medical Assessment (AMA) if you have Qualifying Operational Service in Viet Nam. Qualifying Operational Service explained What you can get This...
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Veterans’ Support Amendment Bill
The Veterans' Support Amendment Bill finished its first reading in Parliament on 29 May, and was referred to the Social Services and Community select committee for them to consider. The bill aims to...
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Home Modification—Social Rehabilitation
Who can get this You may be able to get this if: you have Qualifying Service, and your condition is related to your Qualifying Service Qualifying Service explained You may also be able to get...
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High Court decision about the appeal of Lieutenant Colonel Tā Harawira Gardiner’s claim
On 20 July 2023, the High Court of New Zealand released its decision about an appeal against a decision made by the Veterans’ Entitlements Appeal Board (VEAB). They directed the VEAB to consider...