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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    Entitlements, services, and support
    Eligibility for these entitlements, services, and support will depend on your own circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
    Te reo Māori
    Read some of our key pages in te reo Māori.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.
    Transition Health Check
    A post-release health assessment for veterans.
    We will be using ProCare to reimburse treatment costs in 2026
    We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.

Search results

Displaying 171-180 of 753 results for "service number"

  • Service in Syria

  • Determine if someone qualifies for burial in a services cemetery

    Councils are responsible for determining if a veteran — or their spouse or partner — qualifies for burial in a services cemetery. There are two steps to determine eligibility: Get a statement of...

  • Privacy statement

    This privacy statement explains how we manage your personal information in accordance with the Privacy Act 2020. Who is Veterans’ Affairs? We are a unit of the New Zealand Defence Force established...

  • Satisfaction surveys

    2025 client satisfaction survey From 9 June to 7 July 2025, PublicVoice contacted clients by telephone to ask for their feedback on a variety of topics. 533 clients were contacted. The final sample...

  • Statements of Principles

    Statements of Principles are a decision-making tool We use Statements of Principles to establish if a medical condition can be linked to the unique circumstances of a person's qualifying...

  • Support for Viet Nam veterans in Australia

    How to get started If you're already registered with Veterans' Affairs New Zealand Read through this webpage and get in touch with us if you'd like to access the support available. We'll work with...

  • Change to the list of Statements of Principles and accepted late-onset conditions, October 2024

    The Statements of Principles (SOPs) are a tool to determine if an injury, illness, or death is service-related. On 31 October 2024, 22 replacement Statements of Principles and four new Statements of...

  • The Veterans' Recognition Bill

    The Government intends to introduce legislation to recognise more former soldiers, sailors and aviators as veterans. The Minister for Veterans has also announced a plan to establish a new national...

  • Reconsideration

    Decisions that can be reconsidered You can ask for a decision to be reconsidered if: a factor to do with the decision has changed a review or appeal was unsuccessful, or the time for a review or...

  • From leading contingents to leading communities

    Major General (Rtd) John Boswell says it’s important to have a positive mindset when transitioning from military life to civilian life. Since August 2024, John has been the Chief Executive of the...