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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    Entitlements, services, and support
    Eligibility for these entitlements, services, and support will depend on your own circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
    Te reo Māori
    Read some of our key pages in te reo Māori.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.
    Transition Health Check
    A post-release health assessment for veterans.
    We will be using ProCare to reimburse treatment costs in 2026
    We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.

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  • From the Minister for Veterans—Summer 2018

    Hon Ron Mark, Minister for Veterans With Christmas almost upon us, I’d like to extend my best wishes to you, our veterans, and your families. It’s been another busy year, so it’s important we now...

  • Chat with Pat—Winter 2018

    Pat Povey is a familiar reassuring face—or voice—to many who interact with Veterans’ Affairs. Starting off as a Case Manager, she later became a Case Management Team Leader. Pat is now the Manager...

  • The Veteran, Family and Whānau Mental Health and Wellbeing Policy Framework — "Te Arataki"

    Te Arataki mō te Hauora Ngākau mō ngā Mōrehu a Tū me ō rātou Whānau Read the policy framework You can view a PDF of the document. (external link) The Veteran, Family and Whānau Mental Health...

  • Corporate documents

    Briefings to incoming Ministers We brief each incoming Minister about their portfolio. The briefing includes information on: the Veterans' Affairs portfolio their legislative responsibilities...

  • Thinking about leaving?

    There are a number of reasons you may want to leave the New Zealand Defence Force. You should think about these reasons to make sure it's the best decision for you.   Get Advice If you are...

  • Matatoa maps veteran’s journey

    By Sharon Lundy, Defence Public Affairs Wearing your heart on your sleeve has taken on a very literal meaning for New Zealand Defence Force Invictus Games team member Daryl Burton. Daryl recently...

  • How to invoice for hearing aids

    There are two types of purchase orders: Hearing Aids (with a six-month time limit and an expectation of one full and final invoice) Support and maintenance (with a two-year time limit). We endeavour...

  • Minor amendments to Statements of Principles

    https://www.veteransaffairs.mil.nz/about-veterans-affairs/our-documents-and-publications/notices/amendments-to-statements-of-principles/ (external link) This is linked to from the Gazette notice. The...

  • The New Zealand Remembrance Army | An address from Simon Strombom

    Established in June 2018 by former NZ Army Major Simon Strombom, the New Zealand Remembrance Army (NZRA) is now a nationwide volunteer network committed to remembering the people who served and to...

  • Hearing aid exceptional circumstance criteria

    Aids that exceed the schedule The new schedule of fees has an up-to amount of $2,415 per aid (GST included). The aid that is recommended and fitted by the audiologist will be at their clinical...