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Travel for Visitors of Veterans in Long Term Hospital Care
Who can get this You may be able to get this if you're related to someone with Qualifying Service who has been in hospital longer than 28…
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When you're injured or ill
Defence Health Contact your local camp or base's Defence Health Centre to receive support. They will assist you in the process of treatment and rehabilitation while you're serving. You can find the …
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We'll be closed from 22 December to 8 January
Our office will be closed over the Christmas and New Year period. Our phone line will: close at 12pm on Friday 22 December 2023 reopen at 9am on Monday 8 January 2024. You can still use ou…
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Financial support
If you served before 1 April 1974 or in Viet Nam You may be able to get: Weekly Income Compensation Disablement Pension Commemora…
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Treatment cards and letters
About treatment cards and letters A treatment card will most likely be called a War Pension Treatment Card. However, we may have issued our client a treatment letter instead. This contains the exact…
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Restrictions on what you can email us
Sometimes this means that the system automatically blocks an email you send us. Reasons we might not have gotten your email An email might get blocked if: the attached files are over 15MB in size…
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Medical alarms and monitoring services are being updated — Veterans' Independence Programme
Our supplier for medical alarm and monitoring services, ADT Security Services, has updated their products and monitoring services. Their new alarm, emergency response, and monitoring services will pro…
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NZDF's Afghanistan veterans urged to seek support
New Zealanders who have served in Afghanistan and are watching events unfolding there are urged to seek support if they feel mixed emotions about their own service. For the past 20 years, the New Zea…
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What to expect after you have made a claim
Step 1 We receive and acknowledge your claim We will send you a letter acknowledging that we have received your claim. We will let you know if we need any more information. …
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Update: The next ex gratia payment date for eligible veterans is 1 November 2022
On 30 November 2021, it was announced that two new conditions have been added to the list of Prescribed Conditions eligible for an ex gratia payment under the 2006 Memorandum of Understanding (MOU). …