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Eligibility
To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.Check your eligibilityCheck the support, services, or entitlements you may be able to get from us.Qualifying ServiceTo get support from us you — or certain family members — need to have Qualifying Service.Living outside NZYou can still get support from us even if you live outside NZ.Eligibility criteria for family and dependantsYou may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.Veterans of foreign militariesVeterans' Affairs New Zealand was established to support New Zealand veterans.
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Get support
The support you may be able to get depends on your circumstances.Currently servingWhile serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.Ex-servingWe can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.Family and whānauHow we can support you, your family and whānau.Non-military personnelNon-military personnel can have Qualifying Operational Service in certain circumstances.Entitlements, services, and supportEligibility for these entitlements, services, and support will depend on your own circumstances.
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For clients
We put veterans and our clients at the heart of everything we do.
If you have a question at any stage, please contact us — we're here to help.
How we'll work with youWe'll work with you to help you get the best support available.Your treatment cardYour treatment card helps you get no-cost treatment and medication for your approved conditions.Your rights and responsibilitiesWe want to make sure you have the best possible experience when you deal with us.PaymentsInformation on payment rates and dates.How we make decisionsWe use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.Living outside NZYou can still get support from us even if you live outside NZ.Other benefitsYou may be able to access a range of discounts and benefits. Not only that, your family may get access too.Information about claimsInformation on processing times, how to make a claim, and what happens next.Te reo MāoriRead some of our key pages in te reo Māori. -
For providers
Information for providers of services to Veterans' Affairs and our clients.Treatment cards and lettersTo help you identify our clients, we issue treatment cards and letters.Invoicing usHow to invoice us to ensure we pay you quickly and correctly.Treating our clientsInformation for healthcare professionals providing treatment to our clients.Councils and local authoritiesGuidance for councils and local authorities relating to services cemeteries and memorialsFormsForms for our clients, family and whānau, and our providers.AudiologistsSchedules of fees, invoicing and application instructions, and information for treating hearing needs.How military service affects the health of veteransVeterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.Transition Health CheckA post-release health assessment for veterans.We will be using ProCare to reimburse treatment costs in 2026We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.
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About Veterans' Affairs
We support those with Qualifying Service to be well at home, at work, and in their communities.Our peopleMeet our Minister, leadership, and the teams that make up Veterans' Affairs.Our workOur aim is that all those with Qualifying Service are well at home, at work, and in their communities.Our partners and the veteran sectorWe work with other organisations to support veterans and their family and whānau. We also support a number of independent boards and panels that advise on veteran matters, assist with regulation, and hear appeals.Our documents and publicationsView our corporate documents, including Briefings to the Incoming Minister, annual reports, research, and application forms.Work at Veterans' AffairsWant to be a part of our team?Our tewhatewha Māori design (Tohu)To honour our Māori veterans and our korero with them, Veterans’ Affairs has created a tewhatewha-inspired design.
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Eligibility
EligibilityTo be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.Check your eligibility Qualifying Service Living outside NZ Eligibility criteria for family and dependants Veterans of foreign militaries
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Get support
Get supportThe support you may be able to get depends on your circumstances.Currently serving Ex-serving Family and whānau Non-military personnel Entitlements, services, and support
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For clients
For clientsWe put veterans and our clients at the heart of everything we do.How we'll work with you Your treatment card Your rights and responsibilities Payments How we make decisions Living outside NZ Other benefits Information about claims Te reo Māori
If you have a question at any stage, please contact us — we're here to help.
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For providers
For providersInformation for providers of services to Veterans' Affairs and our clients.Treatment cards and letters Invoicing us Treating our clients Councils and local authorities Forms Audiologists How military service affects the health of veterans Transition Health Check We will be using ProCare to reimburse treatment costs in 2026
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About Veterans' Affairs
About Veterans' AffairsWe support those with Qualifying Service to be well at home, at work, and in their communities.Our history Our people Our work Our work programmes Our partners and the veteran sector Our documents and publications Work at Veterans' Affairs Satisfaction surveys Our tewhatewha Māori design (Tohu)
Family and whānau
How we can support you, your family and whānau.
Family and whānau
How we can support you, your family and whānau.
