• Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
Need urgent help now?
Need urgent help now?

Decisions of the Board

Decisions of the Veterans' Entitlement Appeal Board are made in writing and published online in accordance with section 238 of the Veterans' Support Act (the Act).

The Board can — on application by the appellant or the Board's own initiative — prohibit or restrict the publication of a decision or part of it, or the name or identifying details of any person. Restrictions are shown as a redaction. 

Decisions are in PDF format to preserve the integrity of the document.

Released decisions

Decision Decision date Grounds of appeal
2015/1 [PDF, 593 KB] 27 September 2016 Appeal against decisions to decline the conditions of Colon Cancer, Prostate Cancer, Squamous Cell Carcinoma, and Basal Cell Carcinoma Left Leg, and Thyroid Cancer as being service-related.
2015/2 [PDF, 168 KB] 5 February 2017 Appeal against a decision to decline the condition of Chronic Obstructive Pulmonary Disease as being service-related.
2016/1 [PDF, 81 KB] 15 September 2016 Appeal against a decision to decline the condition of Peripheral Vascular Disease as being service-related.
2016/2 [PDF, 89 KB] 3 October 2016 Appeal against a decision to decline an application for a Motor Vehicle Grant.
2016/4 [PDF, 169 KB] 28 January 2017 Appeal against a decision to decline the condition of Ischaemic Heart Disease as being service-related.
2016/7 [PDF, 99 KB] 18 February 2017 Appeal against a decision to decline an application for a Surviving Spouse or Partner Pension.
2016/10 [PDF, 242 KB] 14 February 2018 Appeal against a decision to decline the condition of Multiple Sclerosis as being service-related.
2016/11 [PDF, 224 KB] 29 January 2018 Appeal against a decision to decline the condition of Motor Neurone Disease as being service-related.
2016/12 [PDF, 256 KB] 6 June 2018 Appeal against a decision to decline to accept the conditions of Blood Pressure and Hypertension, Atrial Fibrillation and Inguinal Hernias Both Sides as being service related, and the conditions of Scrub Typhus, Leptospirosis and Jungle Fever on the ground that there is no medical evidence to verify these as current conditions.
2016/14 [PDF, 254 KB] 20 March 2018 Appeal against a decision relating to a Disablement Pension for accepted conditions of Osteoarthritis Left Knee and Osteoarthritis Right Knee
2017/1 [PDF, 190 KB] 5 March 2018 Appeal against a decision to decline the condition of Prostate Cancer as being service-related, and to award a permanent pension of 5% for Non-Melanotic Neoplasm of the Skin.
2017/3 [PDF, 308 KB] 22 June 2018 Appeal against a decision declining to accept Cervical Spondylosis, Lumbar Spondylosis, Osteoarthritis Right Knee, and Osteoarthritis Right Ankle as being service related.
2017/5 [PDF, 281 KB] 1 October 2018 Appeal against a decision declining to accept Asthma as being service-related.
2019/1 [PDF, 291 KB] 23 October 2019 Appeal against decision to decline to accept Oesophageal Cancer as this was not considered to be service related and decline lump sum payment for terminal condition.
2019/5 [PDF, 150 KB] 3 July 2020 Appeal against a decision granting entitlements under Scheme Two of the Veterans’ Support Act 2014.
2019/4 [PDF, 203 KB] 12 November 2020 Appeal against a decision declining to accept Osteoarthritis Right Knee as service-related.
2020/2 [PDF, 156 KB] 21 December 2020 Appeal against a decision declining to accept Loss of Teeth as service-related.
2020/5 [PDF, 286 KB] 31 March 2021 Appeal against a decision declining cover for malignant neoplasm of the prostate as service-related under the Veterans’ Support Act 2014.
2020/7 [PDF, 202 KB] 20 April 2021 Appeal against a decision declining cover for osteoarthritis right shoulder as service-related under the Veterans’ Support Act 2014.
2020/9 [PDF, 217 KB] 3 September 2021 Appeal against a decision declining to increase the impairment percentage for the service-related condition of Lumbar Spondylosis.
2021/2 [PDF, 186 KB] 17 September 2021 Appeal against a decision declining to accept Dental Caries (reclassified as Dental Decay) as service-related under the Veterans' Support Act 2014.
2021/4 [PDF, 162 KB] 20 October 2021 Appeal against a decision to decline to accept Malignant Neoplasm of the Colo-Rectum as service-related under the Veterans’ Support Act 2014.
2021/3 [PDF, 243 KB] 28 October 2021 Appeal against a decision to cease a temporary disablement pension and award a permanent disablement pension of 5% for Prostate Cancer and of 20% for Ischaemic Heart Disease,  and award a total combined whole-person impairment recalculation of 60%.
This decision is currently the subject of an appeal to the High Court
2021/1 [PDF, 200 KB] 10 December 2021 Appeal against a decision to decline to accept peripheral neuropathy as service-related under the Veterans’ Support Act 2014.
2022/1 [PDF, 202 KB] (preliminary) 27 April 2022 Preliminary decision for appeal against a decision decline Malignant Neoplasm of the Brain (Glioblastoma) as a service-related condition under the Veterans’ Support Act 2014.
2022/1 [PDF, 209 KB] (final) 14 July 2022 Substantive decision for appeal against a decision to decline Malignant Neoplasm of the Brain (Glioblastoma) as a service-related condition under the Veterans’ Support Act 2014.
This decision is currently the subject of an appeal to the High Court

Veterans' Entitlement Appeal Board

Eligibility checker
Last Modified: 27 July 2022
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