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• Entitlements, services, and support

  About the Entitlements, services, and support page This section of our website contains information on all the entitlements, services, and support we offer. Eligibility for some of these will depend...

• War Disablement Pension payment rates

  Weekly payment War Disablement Pension is calculated as a weekly financial support and paid: every two weeks within NZ, or every four weeks outside of NZ. Payment dates About the War Disablement...

• Conditions we cover

  How we determine if you have a service-related condition There are a number of ways we can connect a condition to your Qualifying Service. We first consider if you have: an already accepted paired...

• Changes to the list of Statements of Principles, November 2018

  On 19 November 2018 changes were made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death...

• ​Lump Sum for Permanent Impairment payment rates

  About Permanent Impairment One-time payment amount Your impairment percentage determines how much you will receive. All payment rates are before tax. Payment rates are in New Zealand Dollars. Your...

• Treating our clients

  Treatment we'll cover If you’re treating one of our clients for an accepted condition, we  may cover the cost of treatment. Pre-approval is often required.  Find out how we decide to accept...

• Changes to the list of Statements of Principles, September 2020

  On 3 September 2020 changes were made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death...

• You may have received a scam phone call from someone impersonating our staff

  We’ve become aware that some people have received a call from someone claiming they’re from Veterans’ Affairs. The impersonator says that you may be eligible for an ex gratia payment and then asks...

• Changes to the lists of Statements of Principles and accepted late-onset conditions, July 2026

  The Statements of Principles (SOPs) are a tool to determine if an injury,  illness or death is service-related. On 2 July 2026 , 28 replacement Statements of Principles, and a change to the name...

• Changes to the lists of Statements of Principles and accepted late-onset conditions, April 2026

  The Statements of Principles (SOPs) are a tool to determine if an injury, illness, or death is service-related. On 9 April 2026, 24 replacement and two new Statements of Principles, and changes to...