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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    Entitlements, services, and support
    Eligibility for these entitlements, services, and support will depend on your own circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
    Te reo Māori
    Read some of our key pages in te reo Māori.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.
    Transition Health Check
    A post-release health assessment for veterans.
    We will be using ProCare to reimburse treatment costs in 2026
    We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.

Search results

Displaying 251-260 of 327 results for "whole person impairment ratings"

  • The printed edition of our magazine is ending

    Unfortunately, ongoing increases in postal charges are making the mailing of this magazine very expensive. While printing charges have remained largely unchanged, postal rates have increased...

  • Read our website in te reo Māori

    As part of our commitment to Te Tiriti o Waitangi and te ao Māori, some of our pages are now available in te reo Māori. They include Check Your Eligibility , Qualifying Service Explained , and the...

  • We'll be closed from 19 December to 5 January 2026

    Our office will be closed over the Christmas and New Year period. Our phone line will: close at 12:00pm on Friday 19 December 2025 reopen at 9:00am on Monday 5 January 2026. You can still use our...

  • Anzac Day 2020

    We'll be closed on Monday 27 April to observe the Anzac Day public holiday. Our opening hours We will: be closed on Monday 27 April reopen on Tuesday 28 April. If you are in need of urgent assistance...

  • Other benefits

    Force4Families discount card The NZDF Force4Families discount card allows the family of a current member of the NZDF to access discounts and benefits previously only accessible to members of the...

  • We are closing early on Friday 15 November

    We are moving to a new building and will be working reduced hours for a short time. Reduced hours  We will be closing at 2:30pm on Friday 15 November.  We will be reopening at midday on...

  • Matatoa maps veteran’s journey

    By Sharon Lundy, Defence Public Affairs Wearing your heart on your sleeve has taken on a very literal meaning for New Zealand Defence Force Invictus Games team member Daryl Burton. Daryl recently...

  • Living outside New Zealand and Australia

    Support you can get outside of NZ You can get support, services and entitlements from us even if you live outside of NZ. This includes: treatment and rehabilitation services — including those under...

  • Travel for Visitors of Veterans in Long Term Hospital Care

    Who can get this You may be able to get this if you're related to someone with Qualifying Service who has been in hospital longer than 28 consecutive days. You must be their: spouse or partner child...

  • How to make a claim for a condition not explained by a Statement of Principle (section 15)

    View this page as a two-page PDF [PDF, 280 KB] The Statement of Principles reflect the current and most up-to-date scientific consensus about the causes of a service-related health condition. We...