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Update: The next ex gratia payment date for eligible veterans is 1 November 2022
On 30 November 2021, it was announced that two new conditions have been added to the list of Prescribed Conditions eligible for an ex gratia payment under the 2006 Memorandum of Understanding (MOU). …
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Update: The next ex gratia payment date for recently contacted eligible veterans is 17 May
On 30 November 2021, it was announced that two new conditions have been added to the list of Prescribed Conditions eligible for an ex gratia payment under the 2006 Memorandum of Understanding (MOU). …
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Payment date for Vietnam veteran ex gratia payments — 22 February
On 30 November 2021, it was announced that two new conditions have been added to the list of Prescribed Conditions eligible for an ex gratia payment under the 2006 Memorandum of Understanding (MOU). F…
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Viet Nam veteran ex gratia update for March — Information for spouses
Ex gratia payments to surviving spouses where the veteran partner died on or prior to 1 November 2018 and had a diagnosis of MGUS or hypertension On 30 November 2021, it was announced that two new …
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Support for families of those with service in Viet Nam
Who can get this You may be able to get support if you’re related to someone with qualifying operational service in Viet Nam. You must be…
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More Vietnam veterans will become eligible for an ex gratia payment
Updated 10:00am Wednesday 2 November 2022 The next ex gratia payment date for recently contacted eligible veterans is 1 November About the MOU New conditions are now eligible for ex gratia pa…
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Home
How to make a claim If you have an injury or health condition that you believe is related to your qualifying service, we may be able to help. …
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Policies
Policy documents (Resources) Our policies are available for download in PDF format If you're unable to access this format please contact us. …
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Processing times for claims
Last updated: 4 August 2025 In the last six months, we have processed more claims than those that have come in. This has enabled us to progress the oldest claims. This is reflected in some of the pro…