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When someone dies
Te Hokinga ā Wairua End of Life Service provides tailored information about what to do — and services that might be available to you — following the death of a loved one. Te Hokinga ā Wairua End of…
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Veterans’ Affairs offers more support for veterans and whānau
Thanks to changes to the Veterans’ Support Act 2014, Veterans’ Affairs can offer more flexible support to veterans and their whānau. The changes address a number of recommendations included in the 201…
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What does a Decisions Officer do?
Hayden O'Brien Team Leader, Decisions Hayden O'Brien is a Decision Team Leader leading seven Decisions Officers. During his time at Veterans' Affairs, he has made more than 4,000 decisions. B…
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Policies
Policy documents (Resources) Our policies are available for download in PDF format If you're unable to access this format please contact us. …
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Forms
Download the latest versions of our forms here We often make changes and updates to our forms. To make sure you have the correct version, always download forms from our …
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Forms
Download the latest versions of our forms here We often make changes and updates to our forms. To make sure you have the correct version, always download forms from our …
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Processing times for claims
Last updated: 4 August 2025 In the last six months, we have processed more claims than those that have come in. This has enabled us to progress the oldest claims. This is reflected in some of the pro…
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Ngā Utu Tangihanga
Ko wai ka āhei mō tēnei Te mate rawa e pā ana ki ngā mahi hōia, ki ngā Mahi Hōia rānei e Tutuki ai ngā Ritenga Ka taea e koe te tono mō…
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Support for Viet Nam veterans in Australia
How to get started If you're already registered with Veterans' Affairs New Zealand …