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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    Entitlements, services, and support
    Eligibility for these entitlements, services, and support will depend on your own circumstances.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
    Te reo Māori
    Read some of our key pages in te reo Māori.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.
    Transition Health Check
    A post-release health assessment for veterans.
    We will be using ProCare to reimburse treatment costs in 2026
    We will be changing the provider for claiming and reimbursing medical and pharmacy costs associated with a veteran’s service-related condition.

Search results

Displaying 91-100 of 193 results for "VA+72"

  • Review or appeal a decision

    Review of decision When you can ask for a review You can ask for a review if: we’ve made a decision that you don't agree with, or you're unhappy with the level of service you are or are not getting....

  • The appeal process

    When a decision may be appealed You can appeal the outcome of a review decision. You must lodge your appeal within 6 months of the date of the review decision. How to lodge an appeal Complete the...

  • Need urgent help now?

    If you live in NZ If this is an emergency Call  111  if you — or someone you know — are in immediate danger. If you need to talk If you or someone else is not in immediate danger — but...

  • Payment dates for 2023–2024

    2024 payment dates Month Payment dates within NZ Payment dates outside of NZ December Tuesday 3 Tuesday 17 Tuesday 31 Tuesday 3 Tuesday 31 What payments these dates are for The payment dates are...

  • Twenty years in Afghanistan

    NZDF’s deployment in Afghanistan was one of New Zealand’s longest-lasting. Over 3,500 New Zealanders took part in military operations and training of local army personnel and local police, but also...

  • Update on support options for NZDF’s Afghanistan veterans

    If you served in Afghanistan and are watching events unfolding there is support available if you are feeling mixed emotions about your service. We are proud of your service and the service that all...

  • Veterans' Independence Programme

    From 13 March 2024, we are suspending the Veterans’ Independence Programme (VIP) for new clients without a service-related condition. The suspension will last for one year (until March 2025). There...

  • Policies

    Policy documents (Resources) Our policies are available for download in PDF format If you're unable to access this format please contact us. Contact us Recently updated Policy Date updated...

  • Weekly Compensation for Families

    Who can get this You'll qualify for Family Weekly Compensation if all of these apply: a family member has passed away, and they had Qualifying Operational Service after 31 March 1974 and outside...

  • Rai Valley Cemetery